Need help with a claim involving Rowanmoor Personal Pensions Ltd

If you’re worried about losses from a transaction involving Rowanmoor Personal Pensions Ltd and are considering compensation, our experts can help. We’ll review your case thoroughly to determine what happened, who’s responsible, and how much you could potentially recover.

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If you don’t get paid, then you pay nothing. If you get paid, we take a pre-agreed percentage based on how much money you receive for your peace of mind.

ROWANMOOR

The company known as Rowanmoor advertised itself as being the leading pension provider in the UK, however many of their clients were disappointed with the services they provided as their investments lost money and there was a distinct lack of ownership when it comes to problems with investments.

Company Structure and Administration

Rowanmoor was composed of three entities:

  • Rowanmoor Personal Pensions Limited (RPPL) FRN 458260: Entered administration on 31 August 2022 due to numerous complaints about high-risk, non-standard investments within its SIPPs.

  • Rowanmoor Trustees Limited (RTL): Faced significant challenges and was anticipated to enter liquidation by January 2025.

  • Rowanmoor Executive Pensions Limited (REPL): Acquired by WBR Group in December 2022, which took over its book of approximately 3,500 Small Self-Administered Schemes (SSASs).

Client Concerns and Compensation Claims

Clients reported losses due to investments in unregulated and high-risk schemes, such as overseas property developments.The Financial Services Compensation Scheme (FSCS) has been processing claims against RPPL, with nearly 1,500 claims in the pipeline as of December 2023.

If you were advised to transfer your pension into a Rowanmoor SIPP or Family Pension Trust and have experienced losses, you may be eligible for compensation. It’s advisable to review your transactions and seek professional advice promptly, as time limits may apply to compensation claims.

Recent Developments

  • Sale of SIPP and FPT Business: In March 2023, RPPL’s SIPP and Family Pension Trust business was sold to Alltrust Services Limited, ensuring continuity of service for clients.

  • Pensions Ombudsman Determinations: The Pensions Ombudsman has upheld complaints against RTL for failing to fulfill its duties as a trustee, particularly concerning inadequate due diligence on investments.

Compensation Claim

Many of the company’s clients are not aware that they can claim for compensation if they were given advice to move funds out of their pension into Rowanmoor through a family pension trust or a Self-Invested Personal Pension (SIPP). The investments are not liquid or therefore accessible, clients are paying expensive yearly charges and fees despite the fact that their investments are valued at nil. Rowanmoor didn’t adequately vet investments prior to putting them into their portfolio, the company should have done more to keep their clients pension funds protected.

Fortunately for these clients we specialise in helping people to progress their compensation claims against the likes of Rowanmoor, our legal experts are highly experienced and have helped lots of people to recover their losses.

Seek Claims Advice

Rowanmoor has had stories about the company feature in the media on a number of occasions. One such instance was when the police investigated a company director for fraud in 2009. Then, more recently, it was found by a pension ombudsman that the process the company used for insuring property investments wasn’t adequate.

Next Steps

Call us now for a phone or video consultation with one of our legal experts on 0800 041 8358 to find out if you are entitled to compensation, you may even be entitled to additional compensation if you have successfully claimed in the past.

Company background (public record)

The company was incorporated at Companies House on 17 June 1988 under company number 02268900. Its status at Companies House is recorded as liquidation.

Registered office: 45 Gresham Street, London, EC2V 7BG.

Previously named: BRIDFORD PENSION TRUSTEES LIMITED; NORTHSHARE LIMITED.

Nature of business (SIC): 82990.

Company timeline (public record)

Key dated events for this firm, drawn from public records. Each entry shows its source.

Date Event Source
17 Jun 1988 Company incorporated Companies House
05 Jul 1988 Company renamed (previously NORTHSHARE LIMITED) Companies House
28 Apr 1994 Caroline Susan Freeman appointed secretary Companies House
28 Apr 1994 Amanda Jean Marsh resigned as secretary Companies House
18 Jul 1994 Caroline Susan Freeman resigned as secretary Companies House
18 Jul 1994 Abbey National Secretariat Services Limited appointed corporate-secretary Companies House
04 Oct 2021 Susan Davidson Mcinnes appointed director Companies House
01 Feb 2022 Nicola Megaw resigned as secretary Companies House
31 Aug 2022 Company entered administration (in administration) Companies House
31 Aug 2022 David Barclay Barral resigned as director Companies House
31 Aug 2022 Clive Bouch resigned as director Companies House
31 Aug 2022 Paul Downing resigned as director Companies House
31 Aug 2022 Susan Davidson Mcinnes resigned as director Companies House
04 Jan 2023 FSCS update: In September 2022, the FSCS started to accept customers’ claims to assist with its investigations into Rowanmoor Persona… FSCS
02 Mar 2023 FSCS update: FSCS’s investigation into Rowanmoor Personal Pensions Ltd (‘RPPL’) is still ongoing FSCS
24 Mar 2023 FSCS update: Scam warning Further to an update from the FCA, we are aware of letters and emails circulating claiming to be from the C… FSCS
30 Mar 2023 FSCS update: We can confirm that on 3 March 2023, Evelyn Partners completed a sale of all Rowanmoor SIPPs to Alltrust Services Limite… FSCS
23 May 2023 FSCS update: We've now received all of the available information and documentation that we requested from external parties FSCS
24 Aug 2023 Company administration ended (in administration) Companies House
24 Aug 2023 Company wound up (creditors’ voluntary liquidation) Companies House
24 Aug 2023 Insolvency practitioner appointed: Christopher Allen Companies House
24 Aug 2023 Insolvency practitioner appointed: Adam Henry Stephens Companies House
13 Sep 2023 FSCS update: We have almost completed our investigations into Rowanmoor Personal Pensions Ltd FSCS
14 Nov 2023 FSCS update: We have completed our investigations into Rowanmoor Personal Pensions Ltd FSCS
15 Dec 2023 Declared in default by the FSCS FSCS
21 Dec 2023 FSCS update: FSCS declared Rowanmoor Personal Pensions Ltd ‘in default’ on 15 December 2023 FSCS
01 Aug 2024 FCA status recorded as: No longer authorised FCA Register
17 Feb 2025 FSCS update: The liquidators, Adam Stephens and Christopher Allen of Evelyn Partners LLP, have written to all known creditors, explai… FSCS

Focused on the firm’s early history and the events leading up to and following its failure. 78 routine entries from its active years are omitted.

Who was involved?

The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.

  • Paul Downing. Listed on the FCA Register as having held SMF3 Executive Director (09/04/2020 to 08/09/2022), SMF1 Chief Executive (09/04/2020 to 08/09/2022) at the firm.
  • David John King. Listed on the FCA Register as having held SMF3 Executive Director (09/12/2019 to 04/05/2020), CF3 Chief Executive (14/11/2018 to 08/12/2019), CF1 Director (23/10/2018 to 08/12/2019), SMF1 Chief Executive (09/12/2019 to 15/04/2020) at the firm.
  • David John Etherington. Listed on the FCA Register as having held SMF9 Chair of the Governing Body (09/12/2019 to 04/04/2021), CF2 Non Executive Director (03/01/2017 to 08/12/2019) at the firm.
  • Vincent Philippe Francois Cambonie. Listed on the FCA Register as having held SMF3 Executive Director (09/12/2019 to 01/02/2022), CF1 Director (29/12/2016 to 08/12/2019) at the firm.
  • Kevin John Whitmore. Listed on the FCA Register as having held SMF17 Money Laundering Reporting Officer (MLRO) (09/12/2019 to 03/03/2023), CF11 Money Laundering Reporting (06/01/2017 to 08/12/2019) at the firm.
  • Wendy Jane Mulligan. Listed on the FCA Register as having held SMF16 Compliance Oversight (09/12/2019 to 03/03/2023), CF10 Compliance Oversight (19/07/2019 to 08/12/2019) at the firm.
  • Colin Stephen Moody. Listed on the FCA Register as having held [FCA CF] Significant management (31/01/2021 to 08/02/2023) at the firm.
  • Shirley Veronica Hylands. Listed on the FCA Register as having held CF11 Money Laundering Reporting (06/04/2007 to 09/01/2017), CF10 Compliance Oversight (06/04/2007 to 27/01/2017), CF1 Director (06/04/2007 to 31/03/2018) at the firm.
  • David Oliver Downie. Listed on the FCA Register as having held CF1 Director (17/09/2009 to 03/01/2017), CF30 Customer (19/10/2009 to 30/10/2009) at the firm.
  • Anna Claire Noel-Johnson. Listed on the FCA Register as having held [FCA CF] Functions requiring qualifications (31/01/2021 to 05/03/2023) at the firm.


Review page sources: FCA Register (FRN 458260) · Companies House (02268900) · FSCS. Public records, provided for transparency.

When it comes to Claims,
we won’t waste your time or ours.

This is why we have a 82%* success rate on submitted claims in similar circumstances to Rowanmoor Personal Pensions Ltd

*82% success rate is an accurate figure based on pension and investment related claims submitted and concluded between 1st December 2020 to 1st August 2024.

Latest FSCS Update

February 2025

Rowanmoor Personal Pensions Ltd was declared in default by the FSCS in December 2023. In early 2025, the liquidators announced a first interim dividend to unsecured creditors, bringing the prospect of real financial recovery closer for former clients. With close to 1,500 claims in the pipeline, this is one of the most significant pension compensation cases currently being handled by the FSCS. If you held a Rowanmoor pension and suffered losses because of investments made within it, you are far from alone, and the process to have your situation reviewed is well underway.

If you believe you may have been affected, please book a free consultation with our team. We will carry out all the investigative work on your behalf. If your claim is not successful, you will not pay a penny. You can call us during office hours or email hello@claimmyloss.co.uk – we are here to help.

Our Process for Making a Mis-sold Claim

Initial Consultation

Start a free consultation to understand your situation and help you decide on the best course of action.

Collect & Review Agreements

We”ll collect and review your documentation of the advice given, pension transfer details, and evidence of any financial losses.

Submit a Claim

We will formally submit your claim to the relevant parties, clearly outlining why you’re entitled to compensation.

How much is your financial adviser claim worth?

Use our Claim Calculator 

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