Our customers

Our customers come from any background to make a miss-sold claim. They are individuals or companies who have been misled or deceived by financial institutions or service providers. They come to us seeking assistance in obtaining compensation for products or services that have been mis-sold to them, such as pensions and investments, car finance or business energy contracts.

Regardless of their background or financial circumstances, our customers trust us to fight for their rights and hold those responsible for their mis-selling to account. We understand the frustration and disappointment that comes with being a victim of mis-selling, which is why we work tirelessly to ensure our customers receive the justice and compensation they deserve. Our team provides expert guidance and support throughout the claims process, helping our customers navigate the complexities of the legal system with confidence and peace of mind.

Our Values

  1. Accountability
    We take responsibility for ensuring clients receive fair and just compensation for their pension claims.
  2. Expertise
    We provide clients with the best legal advice and representation.
  3. Empathy
    We understanding the financial and emotional impact of being a victim of mis-selling. Whatever your circumstances, we aim to make you feel heard and give you the support you need.
  4. Transparency
    We keep you fully informed as to the progress of their claim and any potential challenges or complications.
  5. Professionalism
    We aim to maintain the highest levels of professionalism in all interactions with our clients, colleagues, and regulatory bodies.
  6. Integrity
    We stand by ethical principles and seek to maintain the trust of clients by acting in their best interests.
  7. Accessibility
    We are readily available to answer client enquiries and providing timely updates on the status of their ongoing claims.

These values are crucial to establish trust, credibility, and positive relationships with clients while representing them in achieving compensation or redress from claims against, financial advisers, pension companies, investment providers, car finance companies and business energy suppliers.

Our Company

  • HT Legal Ltd (Trading as Claimmyloss.co.uk)
  • Craven Business Centre, 4-5 Craven Court, Craven Road, Altrincham WA14 5DY
  • Services: Specialises in handling pension compensation claims, financial adviser claims, pension compensation claims, car finance claims, mis-sold investment claims and business energy claims for individuals or companies facing issues, such as mis-selling, mismanagement, or inadequate compensation.
  • Expertise: Team of experienced staff with in-depth knowledge of financial advice, pensions, investments, car finance and business energy claims.
  • Client Focus: Strong focus on client satisfaction and ensuring that clients receive fair and just compensation for their claims.
  • Values: Emphasises values such as accountability, expertise, empathy, transparency, professionalism, integrity, and accessibility in all interactions with clients.
  • Success Rate: Demonstrated track record of successfully representing clients in their claim cases and securing favourable outcomes.
  • Client Testimonials: Positive testimonials from satisfied clients highlighting the company’s professionalism, expertise, and dedication to their cases.
  • License and Accreditation: Licensed and accredited solicitors, showcasing credibility and adherence to industry standards.
  • Technology: Utilises technology and software to streamline processes and enhance efficiency in handling claims.
  • Data Security: Ensures the confidential and secure handling of client information and adheres to data protection laws.
  • Industry Partnerships: Collaborates with industry experts and partners to stay updated on changing regulations and best practices.
  • Mission Statement: Empowering clients to assert their rights and providing them with the support they need to navigate complex claim processes.