CAREY PENSIONS
Why You Can Claim Compensation or Redress Against Options UK Personal Pensions LLP (formerly Carey Pensions UK LLP)
Complaints about mis-sold Self-Invested Personal Pensions (SIPPs) with Options UK Personal Pensions LLP, previously known as Carey Pensions UK LLP, are handled by the firm itself, then the Financial Ombudsman Service and the courts. The firm is still authorised by the Financial Conduct Authority (FRN 501747), so the Financial Services Compensation Scheme (FSCS) is not currently involved. If you were advised to transfer your pension into a Carey Pensions SIPP and suffered financial loss, you may be able to make a claim.
Background
- Incorporated: Carey Pensions UK LLP was authorised by the Financial Conduct Authority (FCA) under Firm Reference Number (FRN) 501747.
- Change of name: Carey Pensions UK LLP now trades as Options UK Personal Pensions LLP, under the same Firm Reference Number (501747).
Issues Leading to Claims
Carey Pensions UK LLP accepted business from unregulated introducers, such as Commercial Land & Property Brokers (CL&P), which advised clients to transfer their pensions into Carey SIPPs and invest in high-risk, unregulated assets like storage pods. Many of these investments underperformed or became illiquid, leading to significant client losses.
The firm’s failure to conduct adequate due diligence on these investments and introducers, despite operating on an “execution-only” basis, has been deemed a breach of regulatory obligations, resulting in upheld complaints and compensation awards.
Recent Developments
Client Impact
Clients who transferred pensions into Carey SIPPs and invested in non-standard assets may have experienced substantial financial losses. The Financial Ombudsman Service (FOS) and subsequent court rulings have established that Carey Pensions failed in its duty to conduct necessary due diligence, making them liable for client losses.
Compensation and Claims
If you were advised to transfer your pension into a Carey Pensions (now Options UK Personal Pensions LLP) SIPP and suffered losses from unsuitable investments, you may be able to claim compensation. The route is a complaint to Options and, if it is rejected, the Financial Ombudsman Service. Court of Appeal and Ombudsman decisions have already found against the firm on its due diligence.
Common Issues:
- Mis-sold Pensions: Unsuitable advice pushing high-risk investments not aligned with your risk profile.
- Negligent Due Diligence: Failure to properly vet unregulated introducers and risky investments within their SIPP.
- Regulatory Failures: Breaches of FCA regulations that exposed clients to unnecessary financial risk.
Take Action Today:
- Free Consultation: Discuss your situation with our legal experts to see if you have a claim.
- Case Assessment: We’ll review your SIPP details and investment history to determine eligibility.
- Claim Process: If eligible, we’ll guide you through the entire process on a no-win, no-fee basis.
Get Started Now!
Call us at 0161 840 1560 or request a callback to begin your claim for compensation. Don’t suffer in silence – you may be able to recover your lost pension.
Company background (public record)
The company was incorporated at Companies House on 22 April 2009 under company number OC345142. Its status at Companies House is recorded as active.
Registered office: 1st Floor Lakeside House Shirwell Crescent, Furzton Lake, Milton Keynes, Buckinghamshire, MK4 1GA.
Previously named: OPTIONS SIPP UK LLP; CAREY PENSIONS UK LLP.
Company timeline (public record)
Key dated events for this firm, drawn from public records. Each entry shows its source.
| Date | Event | Source |
|---|---|---|
| 22 Apr 2009 | Company incorporated | Companies House |
| 22 Apr 2009 | Cah Limited appointed corporate-llp-designated-member | Companies House |
| 22 Apr 2009 | Christine Patricia Hallett appointed llp-designated-member | Companies House |
| 20 Jul 2009 | Chrysalis Pension Consulting Llp appointed corporate-llp-designated-member | Companies House |
| 13 Aug 2009 | Christine Patricia Hallett approved by the FCA at the firm | FCA Register |
| 13 Aug 2009 | Keith Alan Fisher approved by the FCA at the firm | FCA Register |
| 13 Aug 2009 | FCA status recorded as: Authorised | FCA Register |
| 11 Aug 2011 | Sonia Thelma Billett approved by the FCA at the firm | FCA Register |
| 15 Apr 2012 | Christine Patricia Hallett resigned as llp-designated-member | Companies House |
| 01 May 2013 | Jacqueline Jackson approved by the FCA at the firm | FCA Register |
| 24 Sep 2019 | David Edward Hatch approved by the FCA at the firm | FCA Register |
| 29 Nov 2019 | Graham Leslie Kettleborough approved by the FCA at the firm | FCA Register |
| 07 Jan 2020 | Company renamed (previously CAREY PENSIONS UK LLP) | Companies House |
| 13 Jun 2020 | Company renamed (previously OPTIONS SIPP UK LLP) | Companies House |
| 18 Jan 2023 | Chrysalis Pension Consulting Llp resigned as corporate-llp-designated-member | Companies House |
| 18 Jan 2023 | Stm Group Plc appointed corporate-llp-designated-member | Companies House |
| 30 Oct 2024 | Pathlines Holdings Limited appointed corporate-llp-designated-member | Companies House |
| 30 Oct 2024 | Stm Group Plc resigned as corporate-llp-designated-member | Companies House |
Who was involved?
The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.
- David Edward Hatch. Listed on the FCA Register as having held Responsible for Insurance Distribution (from 05/10/2021), SMF27 Partner (from 09/12/2019), CF4 Partner (24/09/2019 to 08/12/2019) at the firm.
- Christine Patricia Hallett. Listed on the FCA Register as having held SMF27 Partner (from 09/12/2019), SMF17 Money Laundering Reporting Officer (MLRO) (from 09/12/2019), SMF16 Compliance Oversight (from 09/12/2019), SMF1 Chief Executive (from 09/12/2019) at the firm.
- David Edward Hatch. Listed on the FCA Register as having held Responsible for Insurance Distribution (from 05/10/2021), SMF27 Partner (from 09/12/2019), CF4 Partner (24/09/2019 to 08/12/2019) at the firm.
- Graham Leslie Kettleborough. Listed on the FCA Register as having held CF2 Non Executive Director (29/11/2019 to 08/12/2019) at the firm.
- Christine Patricia Hallett. Listed on the FCA Register as having held SMF27 Partner (from 09/12/2019), SMF17 Money Laundering Reporting Officer (MLRO) (from 09/12/2019), SMF16 Compliance Oversight (from 09/12/2019), SMF1 Chief Executive (from 09/12/2019) at the firm.
- Jacqueline Jackson. Listed on the FCA Register as having held CF11 Money Laundering Reporting (01/05/2013 to 12/02/2015), CF10 Compliance Oversight (01/05/2013 to 12/02/2015) at the firm.
- Sonia Thelma Billett. Listed on the FCA Register as having held CF10 Compliance Oversight (11/08/2011 to 01/05/2013) at the firm.
- Keith Alan Fisher. Listed on the FCA Register as having held CF10 Compliance Oversight (13/08/2009 to 11/08/2011) at the firm.
- Cah Limited. Listed at Companies House as corporate-llp-designated-member (appointed 2009-04-22).
- Pathlines Holdings Limited. Listed at Companies House as corporate-llp-designated-member (appointed 2024-10-30).
Review page sources: FCA Register (FRN 501747) · Companies House (OC345142). Public records, provided for transparency.
