Need help with a claim involving City Credit Capital (UK) Limited

If you’re worried about losses from a transaction involving City Credit Capital (UK) Limited and are considering compensation, our experts can help. We’ll review your case thoroughly to determine what happened, who’s responsible, and how much you could potentially recover.

If you held funds or trading accounts with City Credit Capital, CIX Markets or Markets Trader and are concerned about losses following the firm’s collapse into administration, our team can help you understand your options.

No win, no fee

If you don’t get paid, then you pay nothing. If you get paid, we take a pre-agreed percentage based on how much money you receive for your peace of mind.

City Credit Capital (UK) Limited — CIX Markets, Markets Trader

City Credit Capital (UK) Limited (FRN 232015) was an FCA-regulated Contracts for Difference broker that operated under the trading names CIX Markets and Markets Trader. The firm provided retail and professional clients with access to FX and CFD trading. It was incorporated in December 2001 and was led by CEO Raymond Yip under the broader control of US entrepreneur Alfred Tang.

In June 2023, the FCA placed restrictions on City Credit Capital, preventing it from carrying on any regulated activities. The firm entered administration on 30 June 2023, with Gary Paul Shankland and Jamie Taylor of Begbies Traynor (Central) LLP and Christopher Andersen of AABRS Limited appointed as joint administrators.

A significant concern that emerged during the administration was that approximately £10 million of professional client funds could not be accounted for. The firm’s largest trading counterparty, Malaysia-based CCC Labun Limited, owed CCC UK around £7.7 million and had itself moved to enter liquidation, leaving those funds in serious jeopardy. Clients who held money with CIX Markets or City Credit Capital may be eligible for FSCS compensation.

Issues / Why You May Have a Claim

CFD brokers are required to hold client money separately from their own funds and to ensure that trading counterparty arrangements do not place client assets at risk. Where those requirements are not met, clients can lose access to their money when a firm fails. Former City Credit Capital and CIX Markets clients who have concerns about funds they cannot access should seek specialist advice.

When it comes to Claims,
we won’t waste your time or ours.

This is why we have a 82%* success rate on submitted claims in similar circumstances to City Credit Capital (UK) Limited

*82% success rate is an accurate figure based on pension and investment related claims submitted and concluded between 1st December 2020 to 1st August 2024.

Latest FSCS Update

Our team is currently working to obtain the latest update on this company. Please check back later for further information.

If you believe you may have been affected, please book a free consultation with our team. We will carry out all the investigative work on your behalf. If your claim is not successful, you will not pay a penny. You can call us during office hours or email hello@claimmyloss.co.uk – we are here to help.

Our Process for Making a Mis-sold Claim

Initial Consultation

Start a free consultation to understand your situation and help you decide on the best course of action.

Collect & Review Agreements

We”ll collect and review your documentation of the advice given, pension transfer details, and evidence of any financial losses.

Submit a Claim

We will formally submit your claim to the relevant parties, clearly outlining why you’re entitled to compensation.

How much is your financial adviser claim worth?

Use our Claim Calculator 

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