Financial adviser claims
Are you worried that poor advice from a financial adviser has cost you money?
If you believe you’ve been misled, overcharged, received negligent advice or just simply been neglected by a financial adviser, you’re not alone. Our financial claims experts are here to help.
Professional Negligence Claims Against Financial Advisers
When you hire a financial adviser, you trust them to act in your best interests, helping you plan for your future, protect your assets, and make sound investment decisions. Unfortunately, not all advisers live up to that responsibility. Poor, careless, or unethical advice can result in serious financial losses, from underperforming ISAs and pensions to unjustifiable transfers of pensions and investments, to devastating investment failures.
At Claim My Loss, we regularly speak to people who knew something felt wrong but didn’t feel comfortable challenging their adviser. We understand it’s hard to confront someone you trusted with your financial future, even when your life savings are at stake.
That’s why we’re here. Our team of solicitors and claims experts act on your behalf. We investigate your financial adviser claim thoroughly and impartially with a view to establishing what has (or hasn’t) taken place.
If we find you’ve been overcharged, misled, or lost money because of poor or negligent advice, we’ll take the necessary steps to secure the compensation or redress you deserve.

Common Grounds for Claims Against Financial Advisers:
Claims for professional negligence against financial advisers typically arise when they fail in their legal duty to exercise reasonable skill and care. Examples include:
- Misconduct or regulatory breaches - e.g. failing to follow industry codes of practice.
- Breach of fiduciary duty - placing their own interests ahead of yours.
- Inadequate or unsuitable advice - making recommendations not aligned with your financial goals, risk tolerance, or needs.
- Failure to disclose risks - not warning you about potential downsides of an investment.
- Mismanagement of funds - mishandling investments, leading to avoidable losses.
- Fraudulent or deceptive practices - deliberate misrepresentation or concealment.
These failures can result in significant financial harm and undermine the trust that is essential in a professional relationship.
Examples of Negligent Behaviour by Financial Advisers:
Negligence can take many forms, including but not limited to:
- Recommending high-risk investments to clients with a low-risk profile.
- Encouraging transfers out of secure pension schemes without a clear benefit.
- Failing to conduct proper due diligence on investment products.
- Overcharging or charging hidden fees without disclosure.
- Ignoring client instructions or failing to review changing circumstances.
- Providing generic, ‘one-size-fits-all’ advice instead of personalised guidance.
Such actions may leave you worse off than if you had received no advice at all.
What Can You Claim For?
Financial Adviser compensation can help restore your financial position. Depending on the circumstances, you may be entitled to:
- Recovery of lost investments - replacing money lost due to negligent advice.
- Compensation for direct financial losses - such as losses to pensions, ISAs, or other savings.
- Reimbursement of fees - fees paid for poor or inadequate services.
- Additional damages in certain cases, compensation for emotional distress or reputational harm.
Why Choose Us?
We understand that bringing financial adviser claims can be daunting. We’re here to simplify the process, provide clear advice, and act decisively on your behalf. Our team has experience handling complex financial mis-selling and negligence claims. We don’t take sides with the advisers or institutions involved. Our sole focus is achieving a fair outcome for you.
Financial Adviser Claims FAQs:
Who can make a financial adviser claim?
Anyone who has received negligent or poor service from a financial adviser, leading to financial loss, may be eligible to make a claim. (Note: If you were advised to transfer existing pensions or investments by a Financial Adviser, even if your pensions have grown, you could still have lost money).
What is a financial adviser claim?
A financial adviser claim involves applying for compensation or financial redress for the cash losses you may have incurred due to poor or negligent advice involving your financial adviser. These financial claims include overcharging, lack of servicing, mismanagement of funds, or recommending unsuitable products.
What evidence do I need to support a financial adviser claim?
You will need documentation of the advice given, records of financial transactions, and evidence of the financial loss suffered. If you don’t have all the evidence to hand, don’t worry. As your representative we can gather the information from all the relevant providers on your behalf.
How long do I have to make a financial adviser claim?
Generally, you have three years from when you became aware of the financial loss or negligence to make a claim. We have successfully had claims upheld up to 14 years after the event.
What compensation can I expect from a financial adviser claim?
Compensation may cover the recovery of lost investments, fees paid for services you have not received, loss of interest on losses suffered to date and in some extreme cases damages for emotional distress or reputational harm.
What is the process for making a financial adviser claim?
The process begins with a free consultation to assess your eligibility for claims against financial advisers. If you have grounds for a claim, we will investigate the matter fully, provide an estimated valuation of your claim, and then talk you through the next steps.
We have successfully helped over 600 clients gain the
compensation or redress they deserved.
How it Works
If you are concerned your financial adviser, pension, investment, car finance or other financial services product may not have been right for you, then you may be able to make a claim for compensation or redress. The process for making a claim typically involves the following steps:
1. Online Sign Up or Phone Consultation
We know financial claims can be complex and intimidating, so we’re here to help you every step of the way. Use our handy claims calculator or ask our AI assistant any questions you may have. You always have the option to talk to one of our claim experts if you prefer.
2. Getting the Evidence together
Don’t worry if you don’t have all your documentation. As regulated solicitors, we can chase in all the documentation relating to your claim from the providers involved, such as contracts, statements, and communications. All you have to do is appoint us to collect this information on your behalf.
3. Submit your Complaint
We will value your claim and then submit a claim to the Financial Services Compensation Scheme or raise a formal complaint to your pension provider, financial adviser, car finance provider or business energy adviser outlining the reasons why we believe you are entitled to compensation or financial redress.
4. Await response
We will provide regular updates and chase your claim through to a final response - you can also check our progress via our online portal. If we are unhappy with the response, we will pursue a claim through the Financial Ombudsman Service or if required escalate your claim to a formal tribunal which means representing you in court.
5. Acceptance of Offer
Once you are satisfied with the level of compensation or financial redress, we will claim the reward and distribute the funds to you via our client account. Claims are often complex and can take time to reach a conclusion. We will always work to achieve the maximum level of compensation or financial redress as quickly as possible.

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Irresponsible Lending Claims
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Financial Advisers News & Updates
Stay informed with the latest news and updates on companies you may be eligible to claim against.