Need help with a claim involving London Community Credit Union Ltd

If you’re worried about losses from a transaction involving London Community Credit Union Ltd and are considering compensation, our experts can help. We’ll review your case thoroughly to determine what happened, who’s responsible, and how much you could potentially recover.

London Community Credit Union Ltd

London Community Credit Union Ltd was a not-for-profit, member-owned financial co-operative, providing savings accounts and low-interest loans to residents in East London. It was authorised and regulated by both the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA).

On 20 March 2024, the firm was placed into administration and declared in default by the FSCS. This triggered automatic compensation for eligible savers, typically up to £85,000 per individual.

 

What is a credit union and how is it different?

Unlike banks or pension providers, credit unions are owned by their members and exist to serve local communities. They offer simple financial services, like savings and small loans, without aiming to generate profit.

 

What makes a credit union different from pension providers?

Credit unions, unlike traditional pension providers or investment firms, are member-owned financial co-operatives. They are designed to serve the financial needs of their members by providing, usually a defined local community or workplace group, rather than generate profits.

Credit unions typically provide savings accounts and small, low-interest loans Unlike pension providers, they don’t deal in investment markets or manage complex retirement funds.

Even though credit unions don’t provide pensions or complex financial products, members can still suffer hardship when a credit union fails. The FSCS provides compensation in these situations to protect your money.

No win, no fee

If you don’t get paid, then you pay nothing. If you get paid, we take a pre-agreed percentage based on how much money you receive for your peace of mind.

Why are members claiming compensation from London Community Credit Union Ltd?

When London Community Credit Union Ltd collapsed in March 2024, the FSCS stepped in to compensate savers. Most members should have received their funds automatically, but not everyone has received the full amount, and some members may not be aware of their eligibility or the process.

 

You may still be entitled to compensation if:

  • You didn’t receive your money
  • You had a joint or business account
  • You were holding funds on someone else’s behalf (e.g. as a carer, trustee, or organisation)
  • You were abroad when the compensation was issued and missed the deadline

 

Background

  • Incorporation Date: 9 March 2000
  • FCA Authorisation Date: 1 December 2001
  • FCA Firm Reference Number: 213743
  • Status: In administration and declared in default
  • Reason for Claims: Loss of access to savings after collapse

 

Who was involved?

Credit unions are typically managed by a board of volunteers or appointed officers. Individuals responsible for running London Community Credit Union Ltd during its operation would have been listed as directors or board members, though specific names are not typically listed in the FCA Register for credit unions.

 

How can we help?

We specialise in helping people recover money from failed financial institutions, including credit unions. If you’re unsure whether you’re entitled to compensation, we can check for you and manage your FSCS claim from start to finish.

 

How does it work?

  • Free review: We check your eligibility at no cost
  • No win, no fee: You only pay if we recover money for you
  • End-to-end support: We manage everything, from evidence gathering to FSCS submission

 

Seek Claim Advice Today

Act now, time limits and deadlines may apply. If you were a member of London Community Credit Union Ltd and haven’t received compensation, or aren’t sure if you’re entitled, we can help.

Call 0800 041 8358 to speak to one of our claims advisers.

NB: Information for this page was gathered on 07/05/2025 from the FSCS, FCA Register, and Companies House, and is accurate to the best of our knowledge as of that date.

When it comes to Claims,
we won’t waste your time or ours.

This is why we have a 82%* success rate on submitted claims in similar circumstances to London Community Credit Union Ltd

*82% success rate is an accurate figure based on pension and investment related claims submitted and concluded between 1st December 2020 to 1st August 2024.

Our Process for Making a Mis-sold Claim

Initial Consultation

Start a free consultation to understand your situation and help you decide on the best course of action.

Collect & Review Agreements

We”ll collect and review your documentation of the advice given, pension transfer details, and evidence of any financial losses.

Submit a Claim

We will formally submit your claim to the relevant parties, clearly outlining why you’re entitled to compensation.

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