Need help with a claim involving Alpha Insurance A/S

If you’re worried about losses from a transaction involving Alpha Insurance A/S and are considering compensation, our experts can help. We’ll review your case thoroughly to determine what happened, who’s responsible, and how much you could potentially recover.

If you held an insurance policy with Alpha Insurance A/S and are concerned about outstanding claims or unmet obligations following the firm’s bankruptcy, our team can help you understand your options under the UK regulatory framework.

No win, no fee

If you don’t get paid, then you pay nothing. If you get paid, we take a pre-agreed percentage based on how much money you receive for your peace of mind.

Alpha Insurance A/S

Alpha Insurance A/S was a Danish insurance company that operated in the United Kingdom through an EEA regulatory passport, authorised by the Financial Conduct Authority with reference number FRN 431621. The firm was based at Harbour House, Sundkrogsgade 21, Copenhagen, and was regulated in Denmark by the Danish Financial Supervisory Authority.

In May 2018, Alpha Insurance A/S was declared bankrupt by a Danish court, making it one of the largest insurance insolvencies in Scandinavia in recent years. The firm had written policies across a number of European markets, including the United Kingdom, where many policyholders were left with outstanding claims against an insolvent estate.

Alpha Insurance A/S’s EEA passport, which allowed it to write business in the UK, was formally cancelled on 31 December 2020 as part of the post-Brexit removal of EEA firm passports. Former UK policyholders who had claims against Alpha Insurance are advised to seek specialist advice on the options available under both the UK regulatory framework and the Danish bankruptcy estate process.

Issues / Why You May Have a Claim

UK policyholders of Alpha Insurance A/S who have unresolved insurance claims arising from the firm’s bankruptcy may have options available to them, depending on the nature of the policy and when the claim arose. Insurance policyholders in the UK who dealt with FCA-registered EEA firms may have access to UK-based remedies. Our team can review your specific circumstances and advise on the available routes.

Company timeline (public record)

Key dated events for this firm, drawn from public records. Each entry shows its source.

Date Event Source
08 May 2018 Declared in default by the FSCS FSCS
25 Oct 2018 FSCS update: Please note that customers must notify Alpha of any claim by 8 November, 2018 for these to be covered by the Danish Guar… FSCS
20 Nov 2018 FSCS update: The Alpha Liquidator has recently sent out letters to all UK customers of Alpha insurance who submitted a premium refund… FSCS
21 Nov 2018 FSCS update: FSCS is working with CRL Management, the Alpha Liquidator and the Danish Guarantee Fund to replace cover for Alpha polic… FSCS
30 Jan 2019 FSCS update: Following our update on 21 November, CRL Management has recently identified a potential replacement insurer FSCS
07 Mar 2019 FSCS update: FSCS is still working with CRL Management towards finding a new provider for Alpha latent defect/structural damage polic… FSCS
01 Apr 2019 FSCS update: The Financial Services Compensation Scheme (FSCS) has given CRL Management a further two weeks to find an alternative in… FSCS
15 Apr 2019 FSCS update: The Financial Services Compensation Scheme (FSCS) has further extended the deadline for CRL Management to find an altern… FSCS
30 Apr 2019 FSCS update: The Financial Services Compensation Scheme (FSCS) has further extended the deadline for CRL Management to find an altern… FSCS
23 May 2019 FSCS update: The deadline has passed and we're reviewing the latest submission from BCR regarding their progress with securing a new … FSCS
28 May 2019 FSCS update: FSCS is in the process of issuing premium refund payments totalling £6.9m to 9,000 commercial taxi policyholders insured… FSCS
10 Jun 2019 FSCS update: Following our update on 23 May, CRL Management has recently identified a new alternative insurer to FSCS FSCS
02 Jul 2019 FSCS update: FSCS, CRL and BCR are continuing to work on a successful transfer of Alpha’s latent defect policies to a new insurer, an… FSCS
08 Jul 2019 FSCS update: Although we’d hoped to make a more comprehensive announcement today, work to finalise the agreement for the latent defec… FSCS
12 Jul 2019 FSCS update: Since May 2018, FSCS has been working with CRL Management (an appointed representative of BCR Legal Group Ltd), BCR Lega… FSCS
19 Jul 2019 FSCS update: FSCS is able to confirm that a deal to secure replacement cover for Alpha Insurance’s Latent Defect policyholders has no… FSCS
24 Jul 2019 FSCS update: FSCS is looking forward to concluding the process of securing replacement cover for Alpha latent defect policies FSCS
01 Aug 2019 FSCS update: The deal to secure replacement cover for Alpha Insurance’s latent defect policyholders remains agreed in principle and s… FSCS
19 Aug 2019 FSCS update: FSCS will compensate Alpha Insurance latent defect premium insurance policyholders FSCS
11 Sep 2019 FSCS update: If you are an Alpha Insurance Latent Defect policyholder and believe you are due a premium refund, but haven’t received … FSCS
12 Sep 2019 FSCS update: CRL Management Ltd ("CRL") was an appointed representative of BCR Legal Group Ltd (“BCR”) who operated under authority f… FSCS
15 Nov 2019 FSCS update: We are aware that many Alpha latent defect policyholders have still not received a premium refund from FSCS FSCS
31 Dec 2020 FCA status recorded as: No longer authorised FCA Register
24 May 2023 FSCS update: We are now aware that a small number of customers are owed an additional return of premium amount FSCS


Review page sources: FCA Register (FRN 431621) · Companies House (02915929) · FSCS. Public records, provided for transparency.

When it comes to Claims,
we won’t waste your time or ours.

This is why we have a 82%* success rate on submitted claims in similar circumstances to Alpha Insurance A/S

*82% success rate is an accurate figure based on pension and investment related claims submitted and concluded between 1st December 2020 to 1st August 2024.

Latest FSCS Update

Covered under FCA EEA run-off regime; claims handled via Danish bankruptcy estate

If you believe you may have been affected, please book a free consultation with our team. We will carry out all the investigative work on your behalf. If your claim is not successful, you will not pay a penny. You can call us during office hours or email hello@claimmyloss.co.uk – we are here to help.

Our Process for Making a Mis-sold Claim

Initial Consultation

Start a free consultation to understand your situation and help you decide on the best course of action.

Collect & Review Agreements

We”ll collect and review your documentation of the advice given, pension transfer details, and evidence of any financial losses.

Submit a Claim

We will formally submit your claim to the relevant parties, clearly outlining why you’re entitled to compensation.

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