Ian Brown General Insurance Brokers Ltd
Did you deal with Ian Brown General Insurance Brokers Ltd?
If you took advice from Ian Brown General Insurance Brokers Ltd and things did not turn out as you expected, you are entitled to know where you stand. What follows is drawn from public records: the FCA Register, Companies House, and the ombudsman’s own published decisions. No opinion, just what is on record.
Financial Ombudsman decisions involving this firm
The Financial Ombudsman Service publishes its final decisions. Ian Brown General Insurance Brokers Ltd appears in 1 published decision on record, none of which were upheld.
Each decision below links to the ombudsman’s own published document. The consumer’s name is anonymised by the ombudsman, the business is not.
| Date | Reference | Type of complaint | Outcome | Decision |
|---|---|---|---|---|
| 16 December 2013 | DRN5599094 | Insurance (excluding PPI) | Not upheld | Read the decision |
Source: Financial Ombudsman Service published decisions. An upheld decision means the ombudsman agreed with the consumer in that individual case. It does not by itself mean any other complaint will succeed.
How to claim
Companies House records show that Ian Brown General Insurance Brokers Ltd was dissolved on 21 November 2023. A complaint can only be made to a firm that still exists, so the ombudsman route is not open here. That does not mean nothing can be done.
Because the company was dissolved less than six years ago, there may still be two ways forward. A dissolved company can generally be restored to the register within six years of dissolution, and restoring it can reopen a claim against the professional indemnity insurance the firm held when it gave the advice. Alternatively, the Financial Services Compensation Scheme, the FSCS, may be able to pay compensation. The FSCS has not declared this firm in default at the time of writing. A default is normally declared once the scheme receives a claim it considers eligible, so coming forward is part of what triggers it.
Which of those is the better route depends on the facts of your case, and on what evidence still exists. That is usually the real difficulty. Paperwork goes missing, firms close, and people are left trying to prove what they were told years ago. Gathering that evidence is a large part of what we do, and it is worth a conversation before you decide the case is not worth pursuing.
Company background (public record)
The company was incorporated at Companies House on 31 May 2000 under company number 04004686. Its status at Companies House is recorded as dissolved.
Registered office: Ground Floor, 141-142 Fenchurch Street, London, EC3M 6BQ.
Previously named: IAN BROWN GENERAL LIMITED.
Nature of business (SIC): 66220.
Company timeline (public record)
Key dated events for this firm, drawn from public records. Each entry shows its source.
| Date | Event | Source |
|---|---|---|
| 31 May 2000 | Company incorporated | Companies House |
| 31 May 2000 | Lynn Brown appointed secretary | Companies House |
| 31 May 2000 | Waterlow Secretaries Limited appointed corporate-nominee-secretary | Companies House |
| 31 May 2000 | Waterlow Secretaries Limited resigned as corporate-nominee-secretary | Companies House |
| 31 May 2000 | Ian Francis Brown appointed director | Companies House |
| 31 May 2000 | Stephen William Fairfull appointed director | Companies House |
| 31 May 2000 | Raymond Paul Scott appointed director | Companies House |
| 31 May 2000 | Waterlow Nominees Limited appointed corporate-nominee-director | Companies House |
| 31 May 2000 | Waterlow Nominees Limited resigned as corporate-nominee-director | Companies House |
| 26 Mar 2003 | Company renamed (previously IAN BROWN GENERAL LIMITED) | Companies House |
| 14 Jan 2005 | Ian Francis Brown approved by the FCA at the firm | FCA Register |
| 14 Jan 2005 | Stephen William Fairfull approved by the FCA at the firm | FCA Register |
| 14 Jan 2005 | Raymond Paul Scott approved by the FCA at the firm | FCA Register |
| 02 Jan 2007 | Stephen William Fairfull resigned as director | Companies House |
| 25 Mar 2017 | Raymond Paul Scott resigned as director | Companies House |
| 01 Oct 2019 | Nicholas William John Horner appointed director | Companies House |
| 01 Oct 2019 | Lynn Brown resigned as secretary | Companies House |
| 01 Oct 2019 | Ian Francis Brown resigned as director | Companies House |
| 24 Feb 2021 | Nicholas William John Horner approved by the FCA at the firm | FCA Register |
| 22 Mar 2023 | FCA status recorded as: No longer authorised | FCA Register |
| 21 Nov 2023 | Company dissolved | Companies House |
Who was involved?
The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.
- Ian Francis Brown. Listed on the FCA Register as having held CF3 Chief Executive (14/01/2005 to 08/12/2019), CF1 Director (14/01/2005 to 08/12/2019), Responsible for Insurance Mediation (14/01/2005 to 30/09/2018), Responsible for Insurance Distribution (01/10/2018 to 30/11/2020) at the firm.
- Nicholas William John Horner. Listed on the FCA Register as having held Responsible for Insurance Distribution (24/02/2021 to 22/03/2023), SMF17 Money Laundering Reporting Officer (MLRO) (24/02/2021 to 22/03/2023), SMF3 Executive Director (24/02/2021 to 22/03/2023) at the firm.
- Stephen William Fairfull. Listed on the FCA Register as having held CF8 Apportionment and Oversight (14/01/2005 to 01/07/2007), CF1 Director (14/01/2005 to 01/07/2007) at the firm.
- Raymond Paul Scott. Listed on the FCA Register as having held CF1 Director (14/01/2005 to 01/02/2016) at the firm.
- Lynn Brown. Listed at Companies House as secretary (appointed 2000-05-31, resigned 2019-10-01).
- Waterlow Secretaries Limited. Listed at Companies House as corporate-nominee-secretary (appointed 2000-05-31, resigned 2000-05-31).
- Waterlow Nominees Limited. Listed at Companies House as corporate-nominee-director (appointed 2000-05-31, resigned 2000-05-31).
How can we help?
We take the weight of the claim off your shoulders. We start with a free, no obligation chat, give you an honest early view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis. We deal with the paperwork and put your claim to the FSCS, so you can get on with your life while we work to recover what you are owed.
How does it work?
It starts with a conversation. We listen to what happened, check who was responsible at the time and look at your paperwork, then explain your options in plain English. If there are grounds, we build the claim and keep you updated at every stage. If we do not think you have a claim, or it is not successful, you do not pay us a penny.
Seek claim advice today
Claims like these can be time sensitive, so it is worth getting an expert view early. Call 0800 041 8359 or make an enquiry and one of our team will come back to you.
NB: the information on this page is drawn from public records held by the FCA Register, Companies House and the Financial Ombudsman Service. It is provided for general information, is factual and neutral, and makes no allegation against any named individual or firm. It is not advice, and no outcome is promised.
Review page sources: FCA Register (FRN 306551) · Companies House (04004686). Public records, provided for transparency.
