JOHN CLARK (ABERDEEN) LIMITED
Did you deal with JOHN CLARK (ABERDEEN) LIMITED?
If you took advice from JOHN CLARK (ABERDEEN) LIMITED and things did not turn out as you expected, you are entitled to know where you stand. What follows is drawn from public records: the FCA Register, Companies House, and the ombudsman’s own published decisions. No opinion, just what is on record.
Financial Ombudsman decisions involving this firm
The Financial Ombudsman Service publishes its final decisions. JOHN CLARK (ABERDEEN) LIMITED appears in 7 published decisions on record, of which 2 were upheld in the consumer’s favour.
Each decision below links to the ombudsman’s own published document. The consumer’s name is anonymised by the ombudsman, the business is not.
| Date | Reference | Type of complaint | Outcome | Decision |
|---|---|---|---|---|
| 12 March 2026 | DRN-6103902 | Insurance | Not upheld | Read the decision |
| 15 September 2021 | DRN-3033195 | Insurance | Not upheld | Read the decision |
| 15 September 2025 | DRN-5791588 | Insurance | Not upheld | Read the decision |
| 16 April 2013 | DRN6932722 | Payment protection insurance (PPI) | Upheld | Read the decision |
| 22 January 2014 | DRN6264199 | Payment protection insurance (PPI) | Upheld | Read the decision |
| 6 November 2014 | DRN8709794 | Payment protection insurance (PPI) | Not upheld | Read the decision |
| 8 June 2015 | DRN9207537 | Payment protection insurance (PPI) | Not upheld | Read the decision |
Source: Financial Ombudsman Service published decisions. An upheld decision means the ombudsman agreed with the consumer in that individual case. It does not by itself mean any other complaint will succeed.
How to complain, and in what order
Where a firm is still trading and still regulated, the complaint starts with the firm itself. It is only fair that a business is given the opportunity to resolve the matter before anyone else becomes involved, and the rules are built that way. You raise the complaint directly with the firm, and it has up to eight weeks to look into it and give you its final response.
If that response does not resolve things to your satisfaction, or the eight weeks pass without one, two options are open to you.
The first is legal action through the courts. It is a genuine option, but it can be costly. A claim above £10,000 falls outside the small claims track, which means costs can follow the outcome, and you could be exposed to paying the other side’s legal costs if the case does not go your way.
The second, and for most people the more logical first step, is the Financial Ombudsman Service. It is free to consumers, it is independent of the firm, and it can direct a business to pay redress where it decides a complaint should be upheld. You normally have six months from the date of the firm’s final response to refer the matter to the ombudsman.
Wider time limits apply as well. Broadly you have six years from the event, or three years from when you reasonably ought to have known there was a problem, so it is worth getting a view sooner rather than later.
Company background (public record)
The company was incorporated at Companies House on 24 October 1977 under company number SC063352. Its status at Companies House is recorded as active.
Registered office: Alliance Centre Greenwell Road, East Tullos Industrial Estate, Aberdeen, AB12 3AX.
Previously named: JOHN CLARK (SPECIALIST CARS) LIMITED.
Nature of business (SIC): 45111, 45112, 45200, 45320.
Company timeline (public record)
Key dated events for this firm, drawn from public records. Each entry shows its source.
| Date | Event | Source |
|---|---|---|
| 24 Oct 1977 | Company incorporated | Companies House |
| 14 Jun 1988 | Company renamed (previously JOHN CLARK (SPECIALIST CARS) LIMITED) | Companies House |
| 13 Feb 1989 | Deirdre Victoria Anne Clark appointed secretary | Companies House |
| 13 Feb 1989 | Deidre Victoria Anne Clark appointed director | Companies House |
| 23 Jul 1991 | John Ogsten Rettie resigned as director | Companies House |
| 14 Jan 2005 | FCA status recorded as: Authorised – applied to cancel | FCA Register |
| 14 Jan 2005 | Christopher Bayford Heron approved by the FCA at the firm | FCA Register |
| 14 Jan 2005 | Richard Stanley North approved by the FCA at the firm | FCA Register |
| 14 Jan 2005 | Ian Charles Henderson approved by the FCA at the firm | FCA Register |
| 14 Jan 2005 | Andrew Noble approved by the FCA at the firm | FCA Register |
| 14 Jan 2005 | John Clinton Chessor approved by the FCA at the firm | FCA Register |
| 14 Jan 2005 | Martin Howard Shaw approved by the FCA at the firm | FCA Register |
| 01 Jan 2013 | Christopher Jon Clark appointed director | Companies House |
| 01 Sep 2013 | Alan Mcintosh approved by the FCA at the firm | FCA Register |
| 01 Sep 2013 | Christopher Jon Clark approved by the FCA at the firm | FCA Register |
| 28 Jun 2016 | Alan Mcintosh appointed secretary | Companies House |
| 28 Jun 2016 | Deirdre Victoria Anne Clark resigned as secretary | Companies House |
| 28 Jun 2016 | Ian Henderson resigned as director | Companies House |
| 27 Oct 2016 | John Mcgill Martin Hill appointed director | Companies House |
| 21 May 2017 | Deidre Victoria Anne Clark resigned as director | Companies House |
| 08 Mar 2019 | John Mcgill Martin Hill resigned as director | Companies House |
| 03 Dec 2019 | Paul Stephen Lanni approved by the FCA at the firm | FCA Register |
| 03 Dec 2019 | Gerard Anthony McQuillan approved by the FCA at the firm | FCA Register |
| 05 Dec 2019 | Jonathan Paul Inman approved by the FCA at the firm | FCA Register |
| 05 Dec 2019 | Alan James McPherson Robertson approved by the FCA at the firm | FCA Register |
| 09 Dec 2019 | Al Edwards approved by the FCA at the firm | FCA Register |
| 17 Feb 2021 | Al Edwards appointed director | Companies House |
| 11 Mar 2022 | Sharon McGuinness approved by the FCA at the firm | FCA Register |
Focused on the firm’s early history and the events leading up to and following its failure. 3 routine entries from its active years are omitted.
Who was involved?
The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.
- Sharon McGuinness. Listed on the FCA Register as having held SMF16 Compliance Oversight (from 11/03/2022) at the firm.
- Alan Mcintosh. Listed on the FCA Register as having held SMF3 Executive Director (from 10/03/2022), CF8 Apportionment and Oversight (01/09/2013 to 24/10/2014) at the firm.
- Christopher Jon Clark. Listed on the FCA Register as having held Responsible for Insurance Distribution (from 01/10/2018), SMF3 Executive Director (from 09/12/2019), [FCA CF] Manager of certification employee (from 09/12/2019), [FCA CF] Significant management (from 09/12/2019) at the firm.
- Jonathan Paul Inman. Listed on the FCA Register as having held CF1 Director (AR) (from 05/12/2019), [FCA CF] Significant management (from 09/12/2019) at the firm.
- Al Edwards. Listed on the FCA Register as having held SMF3 Executive Director (from 09/12/2019), CF1 Director (AR) (from 28/06/2024), [FCA CF] Significant management (from 09/12/2019) at the firm.
- John Hunter Somerville Clark. Listed on the FCA Register as having held SMF3 Executive Director (from 09/12/2019), [FCA CF] Significant management (from 09/12/2019), CF1 Director (04/11/2014 to 08/12/2019) at the firm.
- Alan Mcintosh. Listed on the FCA Register as having held SMF3 Executive Director (from 10/03/2022), CF8 Apportionment and Oversight (01/09/2013 to 24/10/2014) at the firm.
- Christopher Jon Clark. Listed on the FCA Register as having held Responsible for Insurance Distribution (from 01/10/2018), SMF3 Executive Director (from 09/12/2019), [FCA CF] Manager of certification employee (from 09/12/2019), [FCA CF] Significant management (from 09/12/2019) at the firm.
- John Hunter Somerville Clark. Listed on the FCA Register as having held SMF3 Executive Director (from 09/12/2019), [FCA CF] Significant management (from 09/12/2019), CF1 Director (04/11/2014 to 08/12/2019) at the firm.
- John George William Sampson. Listed on the FCA Register as having held CF10 Compliance Oversight (12/01/2016 to 08/12/2019), SMF16 Compliance Oversight (09/12/2019 to 31/03/2022), [FCA CF] Manager of certification employee (09/12/2019 to 31/03/2022), [FCA CF] Significant management (09/12/2019 to 31/03/2022) at the firm.
How can we help?
We take the weight of the complaint off your shoulders. We start with a free, no obligation chat, give you an honest early view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis. We handle the paperwork and put your case to the ombudsman, so you can get on with your life while we work to recover what you are owed.
How does it work?
It starts with a conversation. We listen to what happened, check who was responsible at the time and look at your paperwork, then explain your options in plain English. If there are grounds, we build the case and keep you updated at every stage. If we do not think you have a claim, or it is not successful, you do not pay us a penny.
Speak to us today
Cases like these can be time sensitive, so it is worth getting an expert view early. Call 0800 041 8359 or make an enquiry and one of our team will come back to you.
NB: the information on this page is drawn from public records held by the FCA Register, Companies House and the Financial Ombudsman Service. It is provided for general information, is factual and neutral, and makes no allegation against any named individual or firm. It is not advice, and no outcome is promised.
Review page sources: FCA Register (FRN 311384) · Companies House (SC063352). Public records, provided for transparency.
