PSP Wealth Management Limited
Concerned about advice from PSP Wealth Management Limited?
People rarely question financial advice until something feels wrong, and by then it can be hard to know where to look. We have pulled together what the public record says about PSP Wealth Management Limited, including every ombudsman decision published about the firm, so the facts are in one place.
Financial Ombudsman decisions involving this firm
The Financial Ombudsman Service publishes its final decisions. PSP Wealth Management Limited appears in 2 published decisions on record, and the ombudsman upheld the complaint in every one.
Each decision below links to the ombudsman’s own published document. The consumer’s name is anonymised by the ombudsman, the business is not.
| Date | Reference | Type of complaint | Outcome | Decision |
|---|---|---|---|---|
| 28 April 2023 | DRN-3729719 | Pensions and Annuities | Upheld | Read the decision |
| 7 February 2024 | DRN-4584471 | Investments | Upheld | Read the decision |
Source: Financial Ombudsman Service published decisions. An upheld decision means the ombudsman agreed with the consumer in that individual case. It does not by itself mean any other complaint will succeed.
Regulatory background
The FCA Register shows that PSP Wealth Management Limited has at some point been an appointed representative of St. James’s Place Wealth Management (FCA reference 195351). The published ombudsman decisions listed on this page fall outside that appointment, so they are not matters arising from the St. James’s Place relationship. We note the appointment here only because it forms part of the firm’s public regulatory history.
How to complain, and in what order
Where a firm is still trading and still regulated, the complaint starts with the firm itself. It is only fair that a business is given the opportunity to resolve the matter before anyone else becomes involved, and the rules are built that way. You raise the complaint directly with the firm, and it has up to eight weeks to look into it and give you its final response.
If that response does not resolve things to your satisfaction, or the eight weeks pass without one, two options are open to you.
The first is legal action through the courts. It is a genuine option, but it can be costly. A claim above £10,000 falls outside the small claims track, which means costs can follow the outcome, and you could be exposed to paying the other side’s legal costs if the case does not go your way.
The second, and for most people the more logical first step, is the Financial Ombudsman Service. It is free to consumers, it is independent of the firm, and it can direct a business to pay redress where it decides a complaint should be upheld. You normally have six months from the date of the firm’s final response to refer the matter to the ombudsman.
Wider time limits apply as well. Broadly you have six years from the event, or three years from when you reasonably ought to have known there was a problem, so it is worth getting a view sooner rather than later.
Company background (public record)
The company was incorporated at Companies House on 26 October 2006 under company number 05979902. Its status at Companies House is recorded as active.
Registered office: 181-183 Ford Green Road, Stoke-On-Trent, ST6 1PF.
Nature of business (SIC): 82990.
Company timeline (public record)
Key dated events for this firm, drawn from public records. Each entry shows its source.
| Date | Event | Source |
|---|---|---|
| 26 Oct 2006 | Company incorporated | Companies House |
| 26 Oct 2006 | Lee Gordon Price appointed secretary | Companies House |
| 26 Oct 2006 | Peter John Colley appointed director | Companies House |
| 14 Nov 2006 | FCA status recorded as: No longer registered as an Appointed Representative | FCA Register |
| 10 Jun 2007 | Paul Philip Carter appointed director | Companies House |
| 10 Jun 2007 | Stephen Brent Marshall appointed director | Companies House |
| 14 Jul 2009 | Peter John Colley appointed secretary | Companies House |
| 14 Jul 2009 | Lee Gordon Price resigned as secretary | Companies House |
| 03 Apr 2012 | Paul Philip Carter resigned as director | Companies House |
| 09 Mar 2016 | Gareth Chell appointed director | Companies House |
| 09 Mar 2016 | Matthew James Searle appointed director | Companies House |
| 09 Mar 2016 | Timothy Vaughan appointed director | Companies House |
| 09 Mar 2016 | Peter John Colley resigned as secretary | Companies House |
| 09 Mar 2016 | Peter John Colley resigned as director | Companies House |
| 09 Mar 2016 | Stephen Brent Marshall resigned as director | Companies House |
| 09 Mar 2016 | Richard Anthony Pateman appointed director | Companies House |
| 20 Mar 2023 | Richard Anthony Pateman resigned as director | Companies House |
Who was involved?
The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.
- Matthew James Searle. Listed at Companies House as director (appointed 2016-03-09).
- Lee Gordon Price. Listed at Companies House as secretary (appointed 2006-10-26, resigned 2009-07-14).
- Richard Anthony Pateman. Listed at Companies House as director (appointed 2016-03-09, resigned 2023-03-20).
How can we help?
We take the weight of the complaint off your shoulders. We start with a free, no obligation chat, give you an honest early view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis. We handle the paperwork and put your case to the ombudsman, so you can get on with your life while we work to recover what you are owed.
How does it work?
It starts with a conversation. We listen to what happened, check who was responsible at the time and look at your paperwork, then explain your options in plain English. If there are grounds, we build the case and keep you updated at every stage. If we do not think you have a claim, or it is not successful, you do not pay us a penny.
Speak to us today
Cases like these can be time sensitive, so it is worth getting an expert view early. Call 0800 041 8359 or make an enquiry and one of our team will come back to you.
NB: the information on this page is drawn from public records held by the FCA Register, Companies House and the Financial Ombudsman Service. It is provided for general information, is factual and neutral, and makes no allegation against any named individual or firm. It is not advice, and no outcome is promised.
Review page sources: FCA Register (FRN 460049) · Companies House (05979902). Public records, provided for transparency.
