Need help with a claim involving Stephenson Johnson Financial Planning Limited

If you’re worried about losses from a transaction involving Stephenson Johnson Financial Planning Limited and are considering compensation, our experts can help. We’ll review your case thoroughly to determine what happened, who’s responsible, and how much you could potentially recover.

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If you don’t get paid, then you pay nothing. If you get paid, we take a pre-agreed percentage based on how much money you receive for your peace of mind.

Stephenson Johnson Financial Planning Limited

Did you deal with Stephenson Johnson Financial Planning Limited?

If you took advice from Stephenson Johnson Financial Planning Limited and things did not turn out as you expected, you are entitled to know where you stand. What follows is drawn from public records: the FCA Register, Companies House, and the ombudsman’s own published decisions. No opinion, just what is on record.

Financial Ombudsman decisions involving this firm

The Financial Ombudsman Service publishes its final decisions. Stephenson Johnson Financial Planning Limited appears in 1 published decision on record, none of which were upheld.

Each decision below links to the ombudsman’s own published document. The consumer’s name is anonymised by the ombudsman, the business is not.

Date Reference Type of complaint Outcome Decision
8 September 2023 DRN-3736148 Pensions and Annuities Not upheld Read the decision

Source: Financial Ombudsman Service published decisions. An upheld decision means the ombudsman agreed with the consumer in that individual case. It does not by itself mean any other complaint will succeed.

How to complain, and in what order

Where a firm is still trading and still regulated, the complaint starts with the firm itself. It is only fair that a business is given the opportunity to resolve the matter before anyone else becomes involved, and the rules are built that way. You raise the complaint directly with the firm, and it has up to eight weeks to look into it and give you its final response.

If that response does not resolve things to your satisfaction, or the eight weeks pass without one, two options are open to you.

The first is legal action through the courts. It is a genuine option, but it can be costly. A claim above £10,000 falls outside the small claims track, which means costs can follow the outcome, and you could be exposed to paying the other side’s legal costs if the case does not go your way.

The second, and for most people the more logical first step, is the Financial Ombudsman Service. It is free to consumers, it is independent of the firm, and it can direct a business to pay redress where it decides a complaint should be upheld. You normally have six months from the date of the firm’s final response to refer the matter to the ombudsman.

Wider time limits apply as well. Broadly you have six years from the event, or three years from when you reasonably ought to have known there was a problem, so it is worth getting a view sooner rather than later.

Company background (public record)

The company was incorporated at Companies House on 26 October 2004 under company number 05269611. Its status at Companies House is recorded as active.

Registered office: 2nd Floor, Building 3 Owen Avenue, Hessle, East Yorkshire, HU13 9PD, England.

Previously named: SJP51 LIMITED.

Nature of business (SIC): 64999.

Company timeline (public record)

Key dated events for this firm, drawn from public records. Each entry shows its source.

Date Event Source
26 Oct 2004 Company incorporated Companies House
26 Oct 2004 Nicola Jane Speight appointed secretary Companies House
26 Oct 2004 Alistair Ian Manson Latham appointed director Companies House
19 Nov 2004 Peter Johnson appointed director Companies House
19 Nov 2004 Alistair Ian Manson Latham resigned as director Companies House
13 Dec 2004 Susan Johnson appointed secretary Companies House
13 Dec 2004 Nicola Jane Speight resigned as secretary Companies House
07 Mar 2005 Peter Johnson approved by the FCA at the firm FCA Register
07 Mar 2005 FCA status recorded as: Authorised FCA Register
11 Mar 2005 Company renamed (previously SJP51 LIMITED) Companies House
01 Apr 2005 Robert William Stephenson appointed director Companies House
28 Apr 2005 Robert William Stephenson approved by the FCA at the firm FCA Register
19 Apr 2006 John Michael Gorman approved by the FCA at the firm FCA Register
20 Nov 2007 Raymond Andrew Wilson approved by the FCA at the firm FCA Register
24 Jan 2011 Andrew James Piper approved by the FCA at the firm FCA Register
19 Apr 2011 David Craig Rhodes approved by the FCA at the firm FCA Register
14 Aug 2013 Philip Smith approved by the FCA at the firm FCA Register
17 May 2019 Peter Johnson appointed secretary Companies House
17 May 2019 Susan Johnson resigned as secretary Companies House
17 May 2019 Peter Johnson resigned as director Companies House
06 Jun 2019 Christian Derrick approved by the FCA at the firm FCA Register
17 May 2020 Peter Johnson resigned as secretary Companies House
01 Dec 2023 James Andrew Dry approved by the FCA at the firm FCA Register
01 Oct 2024 John Booth approved by the FCA at the firm FCA Register
31 Mar 2025 Jack Ronald Bradshaw approved by the FCA at the firm FCA Register
10 Dec 2025 Sam Hanslip approved by the FCA at the firm FCA Register

Who was involved?

The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.

  • Robert William Stephenson. Listed on the FCA Register as having held Responsibility for MCD Intermediation (from 25/08/2016), SMF17 Money Laundering Reporting Officer (MLRO) (from 09/12/2019), SMF16 Compliance Oversight (from 09/12/2019), SMF3 Executive Director (from 09/12/2019) at the firm.
  • Christian Derrick. Listed on the FCA Register as having held CF30 Customer (from 16/12/2019), [FCA CF] Client dealing (from 23/03/2021), [FCA CF] Functions requiring qualifications (from 23/03/2021), CPD4 – Personal recommendation on retail investments (not broker funds) (from) at the firm.
  • Philip Smith. Listed on the FCA Register as having held CF30 Customer (from 14/08/2013), [FCA CF] Client dealing (from 23/03/2021), [FCA CF] Functions requiring qualifications (from 23/03/2021), CPD4 – Personal recommendation on retail investments (not broker funds) (from) at the firm.
  • Andrew James Piper. Listed on the FCA Register as having held CF30 Customer (from 24/01/2011), [FCA CF] Client dealing (from 23/03/2021), [FCA CF] Functions requiring qualifications (from 23/03/2021), CPD4 – Personal recommendation on retail investments (not broker funds) (from) at the firm.
  • James Andrew Dry. Listed on the FCA Register as having held [FCA CF] Client dealing (from 01/12/2023), [FCA CF] Functions requiring qualifications (from 01/12/2023), CPD4 – Personal recommendation on retail investments (not broker funds) (from), CPD2 – Personal recommendation on Securities (not SHP/PPP/Broker funds) (from) at the firm.
  • John Booth. Listed on the FCA Register as having held [FCA CF] Client dealing (from 01/10/2024), [FCA CF] Functions requiring qualifications (from 01/10/2024), CPD4 – Personal recommendation on retail investments (not broker funds) (from), CPD2 – Personal recommendation on Securities (not SHP/PPP/Broker funds) (from) at the firm.
  • Sam Hanslip. Listed on the FCA Register as having held [FCA CF] Client dealing (from 11/12/2025), [FCA CF] Functions requiring qualifications (from 10/12/2025), CPD4 – Personal recommendation on retail investments (not broker funds) (from), CPD2 – Personal recommendation on Securities (not SHP/PPP/Broker funds) (from) at the firm.
  • Robert William Stephenson. Listed on the FCA Register as having held Responsibility for MCD Intermediation (from 25/08/2016), SMF17 Money Laundering Reporting Officer (MLRO) (from 09/12/2019), SMF16 Compliance Oversight (from 09/12/2019), SMF3 Executive Director (from 09/12/2019) at the firm.
  • Christian Derrick. Listed on the FCA Register as having held CF30 Customer (from 16/12/2019), [FCA CF] Client dealing (from 23/03/2021), [FCA CF] Functions requiring qualifications (from 23/03/2021), CPD4 – Personal recommendation on retail investments (not broker funds) (from) at the firm.
  • Philip Smith. Listed on the FCA Register as having held CF30 Customer (from 14/08/2013), [FCA CF] Client dealing (from 23/03/2021), [FCA CF] Functions requiring qualifications (from 23/03/2021), CPD4 – Personal recommendation on retail investments (not broker funds) (from) at the firm.

How can we help?

We take the weight of the complaint off your shoulders. We start with a free, no obligation chat, give you an honest early view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis. We handle the paperwork and put your case to the ombudsman, so you can get on with your life while we work to recover what you are owed.

How does it work?

It starts with a conversation. We listen to what happened, check who was responsible at the time and look at your paperwork, then explain your options in plain English. If there are grounds, we build the case and keep you updated at every stage. If we do not think you have a claim, or it is not successful, you do not pay us a penny.

Speak to us today

Cases like these can be time sensitive, so it is worth getting an expert view early. Call 0800 041 8359 or make an enquiry and one of our team will come back to you.

NB: the information on this page is drawn from public records held by the FCA Register, Companies House and the Financial Ombudsman Service. It is provided for general information, is factual and neutral, and makes no allegation against any named individual or firm. It is not advice, and no outcome is promised.


Review page sources: FCA Register (FRN 419684) · Companies House (05269611). Public records, provided for transparency.

When it comes to Claims,
we won’t waste your time or ours.

This is why we have a 82%* success rate on submitted claims in similar circumstances to Stephenson Johnson Financial Planning Limited

*82% success rate is an accurate figure based on pension and investment related claims submitted and concluded between 1st December 2020 to 1st August 2024.

Latest FSCS Update

Our team is currently working to obtain the latest update on this company. Please check back later for further information.

If you believe you may have been affected, please book a free consultation with our team. We will carry out all the investigative work on your behalf. If your claim is not successful, you will not pay a penny. You can call us during office hours or email hello@claimmyloss.co.uk – we are here to help.

Our Process for Making a Mis-sold Claim

Initial Consultation

Start a free consultation to understand your situation and help you decide on the best course of action.

Collect & Review Agreements

We”ll collect and review your documentation of the advice given, pension transfer details, and evidence of any financial losses.

Submit a Claim

We will formally submit your claim to the relevant parties, clearly outlining why you’re entitled to compensation.

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