Last updated 28 October 2026 by Jonathan Paton
HDH Investment Services Ltd
Why can you claim for compensation against HDH Investment Services Ltd?
HDH Investment Services Ltd was a London based firm that advised on and arranged investments, and according to Financial Planning Today, pensions as well. The Financial Conduct Authority (FCA) said it was concerned that HDH may have given unsuitable advice to some customers, which could have caused them financial loss. Because of that concern, HDH agreed to stop all regulated activity from 20 January 2026. Financial Planning Today reported that the FCA’s concerns covered investments and pensions bought through HDH, and that the firm could no longer give advice or hold client money. These are concerns raised by the regulator. They are not findings that any particular customer was badly advised.
HDH went into creditors’ voluntary liquidation on 16 April 2026, and Quantuma’s Dina Devalia and Tom Parish were appointed joint liquidators. FinanceFeeds separately reported that the FCA had disclosed that another firm, Bullseye Financial, supplied some services to HDH clients and has since entered administration. The same article said the available information does not show that one failure caused the other, or that every HDH client was affected.
The firm is no longer trading, so you may be able to make a claim for compensation through the Financial Services Compensation Scheme (FSCS). The FSCS is still investigating HDH, though, and has not yet confirmed whether claims meet its qualifying conditions. That means compensation has not been confirmed at this stage.
Latest update: what it means for you (12 August 2026)
On 12 August 2026 the FSCS opened its online claim service to HDH customers. It is now accepting claims, but they will not go to its assessment teams straight away. The FSCS is still checking whether claims against HDH meet its qualifying conditions, and it has said this may take some time. From 17 April 2026 until then, it had been working with the liquidators and was not taking claims at all.
Whilst this is not a promise of compensation, it is a real step forward. What stands out to me is that the FCA’s concern was about whether HDH’s advice was suitable. The FSCS looks at exactly that kind of issue when an adviser fails, not just at missing money. It is also worth remembering that an investment which has grown can still have cost you money, compared with what you would have had if your money had stayed where it was.
HDH Investment Services Ltd, whilst in creditors’ voluntary liquidation, is still displayed as Authorised on the FCA Register. We will continue to monitor the situation and update this page as circumstances change.
If HDH advised you, it is worth gathering your suitability reports, statements, fee letters and anything Quantuma has sent you. You can make a claim yourself. If you lack the time, confidence or inclination, talk to us about your claim. We offer a free initial assessment and work on a no win no fee basis for financial adviser claims, investment claims and mis-sold pensions. The FCA has warned about scammers asking for upfront fees, so be wary of cold calls. No outcome is ever guaranteed.
Company background (public record)
The company was incorporated at Companies House on 17 March 2015 under company number 09493238. Its status at Companies House is recorded as liquidation.
Registered office: C/O Quantuma Advisory Limited 7th Floor 20, St. Andrew Street, London, EC4A 3AG.
Nature of business (SIC): 64999.
Company timeline (public record)
Key dated events for this firm, drawn from public records. Each entry shows its source.
| Date | Event | Source |
|---|---|---|
| 17 Mar 2015 | Company incorporated | Companies House |
| 17 Mar 2015 | Helen Elizabeth Rodwell appointed director | Companies House |
| 17 Mar 2015 | Timothy John Rodwell appointed director | Companies House |
| 31 May 2016 | Helen Elizabeth Rodwell resigned as director | Companies House |
| 01 Jul 2016 | Timothy John Rodwell approved by the FCA at the firm | FCA Register |
| 01 Jul 2016 | FCA status recorded as: Authorised | FCA Register |
| 23 Oct 2024 | Christopher James Leslie Doran appointed director | Companies House |
| 23 Oct 2024 | Christopher James Leslie Doran resigned as director | Companies House |
| 23 Oct 2024 | Timothy John Rodwell appointed director | Companies House |
| 23 Oct 2024 | Timothy John Rodwell resigned as director | Companies House |
| 15 Apr 2025 | Richard Bugg appointed director | Companies House |
| 15 Apr 2025 | Richard James Bugg approved by the FCA at the firm | FCA Register |
| 21 Apr 2025 | Clive Victor Eccleston approved by the FCA at the firm | FCA Register |
| 30 Oct 2025 | Timothy John Rodwell resigned as director | Companies House |
| 16 Apr 2026 | Company wound up (creditors’ voluntary liquidation) | Companies House |
| 16 Apr 2026 | Insolvency practitioner appointed: Thomas Parish | Companies House |
| 16 Apr 2026 | Insolvency practitioner appointed: Dina Devalia | Companies House |
| 17 Apr 2026 | FSCS investigation opened | FSCS |
| 17 Apr 2026 | FSCS update: FSCS is working closely with the liquidator to understand and monitor the situation, including the nature of any potenti… | FSCS |
| 12 Aug 2026 | FSCS update: FSCS is now open to customer claims | FSCS |
Who was involved?
The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.
- Richard James Bugg. Listed on the FCA Register as having held SMF17 Money Laundering Reporting Officer (MLRO) (from 15/04/2025), SMF16 Compliance Oversight (from 15/04/2025), SMF3 Executive Director (from 15/04/2025), [FCA CF] Client dealing (from 21/04/2025) at the firm.
- Timothy John Rodwell. Listed on the FCA Register as having held Responsible for Insurance Distribution (01/10/2018 to 02/06/2025), SMF17 Money Laundering Reporting Officer (MLRO) (09/12/2019 to 02/06/2025), SMF16 Compliance Oversight (09/12/2019 to 02/06/2025), SMF3 Executive Director (09/12/2019 to 02/06/2025) at the firm.
- Clive Victor Eccleston. Listed on the FCA Register as having held [FCA CF] Client dealing (21/04/2025 to 20/01/2026) at the firm.
- Richard Bugg. Listed at Companies House as director (appointed 2025-04-15).
- Christopher James Leslie Doran. Listed at Companies House as director (appointed 2024-10-23, resigned 2024-10-23).
- Helen Elizabeth Rodwell. Listed at Companies House as director (appointed 2015-03-17, resigned 2016-05-31).
How can we help?
Finding out that the firm you trusted with your savings or pension has been stopped by the regulator and then gone into liquidation is unsettling. Many people feel embarrassed, angry or simply unsure where to start. In my experience, the hardest part is often not knowing whether you have lost anything at all. We do the digging for you, so you can get on with your life. We only get in touch when we have news or need something from you.
We look at the advice you were given and where your money came from, and we work out whether you are likely to be worse off as a result. FSCS compensation for investment advice is limited to £85,000 per person per firm. Where a loss may be bigger than that, we also look at whether any other route is open to you. If we cannot recover anything, you will at least know that everything possible was done to get you the compensation and justice you deserve. See our pension transfer claims page if HDH moved an existing pension for you.
How does it work?
- We start with a free initial assessment over the phone and aim to give you an early idea of what your claim may be worth.
- If you decide to go ahead, you sign our no win no fee agreement and we take on all the investigation work, including writing to your providers and the liquidators where needed.
- Once we have the evidence, we carry out a detailed assessment and give you a valuation of your claim. This usually takes around 2 to 3 months.
- We prepare and submit your claim to the FSCS and keep you updated while its investigation into HDH continues.
- If we do not think you have grounds, or your claim is not successful, you do not pay a penny.
Seek claim advice today
If you took investment or pension advice from HDH Investment Services Ltd and are worried about how it turned out, have a free, no obligation consultation with one of our experts. Time limits can apply to some claims, and we will check where you stand. Make an enquiry or call 0800 041 8359.
Sources: FinanceFeeds, FCA-Authorized Bullseye Financial Enters Administration After March Restrictions, 2026-10-28; Professional Adviser, FSCS opens claims for HDH Investment Services amid investigation; FSCS, HDH Investment Services Ltd (failed firm page), 2026-08-12; FCA, HDH Investment Services Limited enters liquidation; Financial Planning Today, London-based investment adviser goes into liquidation; International Adviser, HDH Investment Services enters liquidation over potentially unsuitable advice; Quantuma, Quantuma appointed as Liquidators of financial advisory firm HDH Investment Services, 2026-04-16; International Adviser, FCA places restrictions on HDH Investment Services and issues guidance to clients.
