Clayton Holmes Naisbitt Financial Consultancy LLP
Concerned about advice from Clayton Holmes Naisbitt Financial Consultancy LLP?
People rarely question financial advice until something feels wrong, and by then it can be hard to know where to look. We have pulled together what the public record says about Clayton Holmes Naisbitt Financial Consultancy LLP, including every ombudsman decision published about the firm, so the facts are in one place.
Financial Ombudsman decisions involving this firm
The Financial Ombudsman Service publishes its final decisions. Clayton Holmes Naisbitt Financial Consultancy LLP appears in 2 published decisions on record, of which 1 was upheld in the consumer’s favour.
Each decision below links to the ombudsman’s own published document. The consumer’s name is anonymised by the ombudsman, the business is not.
| Date | Reference | Type of complaint | Outcome | Decision |
|---|---|---|---|---|
| 22 October 2018 | DRN6784427 | Investment and pensions | Upheld | Read the decision |
| 23 December 2025 | DRN-5769565 | Pensions and Annuities | Not upheld | Read the decision |
Source: Financial Ombudsman Service published decisions. An upheld decision means the ombudsman agreed with the consumer in that individual case. It does not by itself mean any other complaint will succeed.
How to complain, and in what order
Where a firm is still trading and still regulated, the complaint starts with the firm itself. It is only fair that a business is given the opportunity to resolve the matter before anyone else becomes involved, and the rules are built that way. You raise the complaint directly with the firm, and it has up to eight weeks to look into it and give you its final response.
If that response does not resolve things to your satisfaction, or the eight weeks pass without one, two options are open to you.
The first is legal action through the courts. It is a genuine option, but it can be costly. A claim above £10,000 falls outside the small claims track, which means costs can follow the outcome, and you could be exposed to paying the other side’s legal costs if the case does not go your way.
The second, and for most people the more logical first step, is the Financial Ombudsman Service. It is free to consumers, it is independent of the firm, and it can direct a business to pay redress where it decides a complaint should be upheld. You normally have six months from the date of the firm’s final response to refer the matter to the ombudsman.
Wider time limits apply as well. Broadly you have six years from the event, or three years from when you reasonably ought to have known there was a problem, so it is worth getting a view sooner rather than later.
Company background (public record)
The company was incorporated at Companies House on 16 June 2008 under company number OC338091. Its status at Companies House is recorded as active.
Registered office: Chn House 1 John Charles Way, Gelderd Road, Leeds, West Yorkshire, LS12 6QA, United Kingdom.
Company timeline (public record)
Key dated events for this firm, drawn from public records. Each entry shows its source.
| Date | Event | Source |
|---|---|---|
| 16 Jun 2008 | Company incorporated | Companies House |
| 16 Jun 2008 | Lee Michael Clayton appointed llp-designated-member | Companies House |
| 16 Jun 2008 | Richard Matthew Holmes appointed llp-designated-member | Companies House |
| 16 Jun 2008 | Paul Stuart Naisbitt appointed llp-designated-member | Companies House |
| 06 Aug 2008 | FCA status recorded as: Authorised | FCA Register |
| 06 Aug 2008 | Paul Stuart Naisbitt approved by the FCA at the firm | FCA Register |
| 06 Aug 2008 | Richard Matthew Holmes approved by the FCA at the firm | FCA Register |
| 06 Aug 2008 | Lee Michael Clayton approved by the FCA at the firm | FCA Register |
| 17 Jun 2009 | Clayton Holmes Naisbitt Limited appointed corporate-llp-designated-member | Companies House |
| 08 May 2012 | Deborah Tate approved by the FCA at the firm | FCA Register |
| 14 Jan 2013 | Daniel James Lees approved by the FCA at the firm | FCA Register |
| 06 Apr 2013 | Keira Clayton appointed llp-member | Companies House |
| 06 Apr 2013 | Kathryn Lucy Holmes appointed llp-member | Companies House |
| 06 Apr 2013 | Kathryn Lucy Holmes appointed llp-designated-member | Companies House |
| 06 Apr 2013 | Kathryn Lucy Holmes resigned as llp-designated-member | Companies House |
| 29 Jun 2016 | Rajiv Hari Mehta approved by the FCA at the firm | FCA Register |
| 06 Apr 2018 | Stephen Christopher Ramsden appointed llp-member | Companies House |
| 02 Mar 2020 | Richard Ramsden approved by the FCA at the firm | FCA Register |
| 31 Dec 2021 | Jcw Capital Holdings Ltd appointed corporate-llp-designated-member | Companies House |
| 31 Dec 2021 | Clayton Holmes Naisbitt Limited resigned as corporate-llp-designated-member | Companies House |
| 09 Oct 2023 | Robert John Fayolle approved by the FCA at the firm | FCA Register |
| 16 Jan 2025 | Tracey Joanne Warrior approved by the FCA at the firm | FCA Register |
| 16 Jan 2025 | Mark Adrian Ainsworth approved by the FCA at the firm | FCA Register |
| 08 May 2025 | Mark Hopwood approved by the FCA at the firm | FCA Register |
| 27 Jan 2026 | Zoe Webb approved by the FCA at the firm | FCA Register |
| 17 Mar 2026 | Michael James Gouldthorp approved by the FCA at the firm | FCA Register |
| 15 Jun 2026 | Stephen Christopher Ramsden resigned as llp-member | Companies House |
| 07 Jul 2026 | Edward James Bean approved by the FCA at the firm | FCA Register |
Focused on the firm’s early history and the events leading up to and following its failure. 6 routine entries from its active years are omitted.
Who was involved?
The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.
- Sophie Frances Thornhill. Listed on the FCA Register as having held CPD11 – Pension transfer specialist (from), [FCA CF] Client dealing (from 02/03/2020), [FCA CF] Functions requiring qualifications (from 02/03/2020), CPD6 – Personal recommendation on Friendly Soc tax-exempt policies(not Holloway) (from) at the firm.
- Paul Stuart Naisbitt. Listed on the FCA Register as having held SMF27 Partner (from 09/12/2019), CF4 Partner (06/08/2008 to 08/12/2019) at the firm.
- Peter Francis Simpson. Listed on the FCA Register as having held [FCA CF] Client dealing (from 02/03/2020), [FCA CF] Functions requiring qualifications (from 02/03/2020), CPD6 – Personal recommendation on Friendly Soc tax-exempt policies(not Holloway) (from), CPD4 – Personal recommendation on retail investments (not broker funds) (from) at the firm.
- Richard Matthew Holmes. Listed on the FCA Register as having held SMF27 Partner (from 09/12/2019), [FCA CF] Client dealing (from 29/11/2024), [FCA CF] Functions requiring qualifications (from 29/11/2024), CPD7 – Personal recommendation on long-term care insurance (from) at the firm.
- Lee Michael Clayton. Listed on the FCA Register as having held Responsibility for MCD Intermediation (from 21/03/2016), Responsible for Insurance Distribution (from 01/10/2018), SMF27 Partner (from 09/12/2019), SMF17 Money Laundering Reporting Officer (MLRO) (from 09/12/2019) at the firm.
- Shehzad Ahmed Bashir. Listed on the FCA Register as having held [FCA CF] Client dealing (from 02/03/2020), [FCA CF] Functions requiring qualifications (from 02/03/2020), CPD6 – Personal recommendation on Friendly Soc tax-exempt policies(not Holloway) (from), CPD4 – Personal recommendation on retail investments (not broker funds) (from) at the firm.
- Simon David Bingham. Listed on the FCA Register as having held [FCA CF] Client dealing (from 02/03/2020), [FCA CF] Functions requiring qualifications (from 02/03/2020), CPD6 – Personal recommendation on Friendly Soc tax-exempt policies(not Holloway) (from), CPD4 – Personal recommendation on retail investments (not broker funds) (from) at the firm.
- Matthew Stuart Kay. Listed on the FCA Register as having held [FCA CF] Client dealing (from 02/03/2020), [FCA CF] Functions requiring qualifications (from 02/03/2020), CPD6 – Personal recommendation on Friendly Soc tax-exempt policies(not Holloway) (from), CPD4 – Personal recommendation on retail investments (not broker funds) (from) at the firm.
- Daniel James Lees. Listed on the FCA Register as having held CPD21 – Advising or arranging equity release transactions (from), CPD20 – Advising or arranging regulated mortgage contracts (from), [FCA CF] Client dealing (from 02/03/2020), [FCA CF] Functions requiring qualifications (from 02/03/2020) at the firm.
- Rajiv Hari Mehta. Listed on the FCA Register as having held CPD20 – Advising or arranging regulated mortgage contracts (from), [FCA CF] Client dealing (from 02/03/2020), [FCA CF] Functions requiring qualifications (from 02/03/2020), CPD6 – Personal recommendation on Friendly Soc tax-exempt policies(not Holloway) (from) at the firm.
How can we help?
We take the weight of the complaint off your shoulders. We start with a free, no obligation chat, give you an honest early view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis. We handle the paperwork and put your case to the ombudsman, so you can get on with your life while we work to recover what you are owed.
How does it work?
It starts with a conversation. We listen to what happened, check who was responsible at the time and look at your paperwork, then explain your options in plain English. If there are grounds, we build the case and keep you updated at every stage. If we do not think you have a claim, or it is not successful, you do not pay us a penny.
Speak to us today
Cases like these can be time sensitive, so it is worth getting an expert view early. Call 0800 041 8359 or make an enquiry and one of our team will come back to you.
NB: the information on this page is drawn from public records held by the FCA Register, Companies House and the Financial Ombudsman Service. It is provided for general information, is factual and neutral, and makes no allegation against any named individual or firm. It is not advice, and no outcome is promised.
Review page sources: FCA Register (FRN 485351) · Companies House (OC338091). Public records, provided for transparency.
