Reasons for Default and Client Compensation Claims
The FSCS is handling a number of claims against Inspirational Financial Management Ltd related to unsuitable pension transfer advice. Former clients report being encouraged to move retirement savings into high-risk or ill-fitting investments, which did not align with their financial goals or risk profile — often leading to significant financial loss.
With the firm now in default, eligible clients can pursue redress through the FSCS.
Trading Styles and Previous Names
| Trading Style / Previous Name | Date Range |
|---|---|
| IFM Retirement Solutions | Trading name |
| Inspirational Financial Management Ltd | Official name |
Why can you claim for compensation or redress against IFM Retirement Solutions?
The firm has ceased trading and was declared in default by the FSCS. If you received advice from IFM Retirement Solutions that resulted in pension losses or unsuitable investments, you may qualify for compensation, even if the advice was given years ago.
Background
- Companies House Incorporation Date: 3 May 1989
- FCA Authorisation Date: 5 February 2001
- FCA Firm Reference Number: 144062
- Status: In liquidation and declared in default by the FSCS
- Nature of Complaints: Pension mis-selling and unsuitable investment advice
Who was involved?
Based on the FCA Register, individuals involved in regulated activities at Inspirational Financial Management Ltd include:
- Keith Wilcox
- David Wilcox
Additional individuals may have been authorised under the firm’s permissions during its period of operation.
Appointed Representatives and Agents
There are no currently listed appointed representatives connected to this firm. If your advice came from someone affiliated with IFM Retirement Solutions, we can check whether it was covered by their regulatory permissions.
How can we help?
We’ve helped thousands of clients recover compensation through the FSCS. If you were misadvised about a pension or investment, our No Win No Fee service allows you to pursue a claim risk-free.
How does it work?
Start with a free consultation. If we determine you have a claim, we’ll launch a full investigation, collect relevant evidence, and submit a complaint to the FSCS on your behalf. Our goal is to maximise the compensation available to you while managing the process from start to finish.
Seek Claim Advice Today
Time limits may apply, so don’t delay. You may even be eligible for additional compensation if you’ve already made a previous claim.
Call 0800 041 8358 to speak to our team of legal and financial claims experts.
NB: Information for this page was gathered on 07/05/2025 from the FSCS, FCA Register, and Companies House, and is accurate to the best of our knowledge as of that date.
Company background (public record)
The company was incorporated at Companies House on 2 April 1998 under company number 03539537. Its status at Companies House is recorded as liquidation.
Registered office: C/O Insolvency One, 1 Aire Street, Leeds, LS1 4PR.
Previously named: WILL WRITERS (UK) LIMITED.
Nature of business (SIC): 64999.
Company timeline (public record)
Key dated events for this firm, drawn from public records. Each entry shows its source.
| Date | Event | Source |
|---|---|---|
| 02 Apr 1998 | Company incorporated | Companies House |
| 02 Apr 1998 | Susan Pinder appointed secretary | Companies House |
| 02 Apr 1998 | Temple Secretaries Limited appointed corporate-nominee-secretary | Companies House |
| 02 Apr 1998 | Temple Secretaries Limited resigned as corporate-nominee-secretary | Companies House |
| 02 Apr 1998 | Susan Pinder appointed director | Companies House |
| 02 Apr 1998 | Jean Southern appointed director | Companies House |
| 02 Apr 1998 | Company Directors Limited appointed corporate-nominee-director | Companies House |
| 02 Apr 1998 | Company Directors Limited resigned as corporate-nominee-director | Companies House |
| 31 Jan 2000 | William Hofstetter appointed director | Companies House |
| 28 Jul 2003 | FCA status recorded as: Authorised | FCA Register |
| 26 Oct 2018 | Gary Nalson approved by the FCA at the firm | FCA Register |
| 17 Apr 2019 | Lifetime Equity Release Ltd appointed as appointed representative | FCA Register |
| 25 Apr 2019 | Matthew Adam Standish approved by the FCA at the firm | FCA Register |
| 07 May 2019 | Peter Huckerby approved by the FCA at the firm | FCA Register |
| 10 Dec 2019 | Barry Williams approved by the FCA at the firm | FCA Register |
| 10 Dec 2019 | Andrew Goudie approved by the FCA at the firm | FCA Register |
| 30 Apr 2021 | Lifetime Equity Release Ltd ceased as appointed representative | FCA Register |
| 22 Feb 2022 | Mark Scott approved by the FCA at the firm | FCA Register |
| 30 Nov 2023 | Company entered administration (in administration) | Companies House |
| 04 Jun 2024 | FSCS update: We’ve been working closely with the administrators to get data from Inspirational Financial Management Ltd | FSCS |
| 11 Jul 2024 | Nigel Pamment resigned as director | Companies House |
| 12 Sep 2024 | FSCS update: We are continuing to obtain and work through the key data that our Claims Specialists require | FSCS |
| 24 Oct 2024 | FSCS update: Our claims processing teams are now progressing submitted claims, and have been reaching out to third parties for additi… | FSCS |
| 13 Jan 2025 | FSCS update: We continue to assess claims on an individual basis and are currently working through claims that have been submitted | FSCS |
| 03 Apr 2025 | Declared in default by the FSCS | FSCS |
| 03 Dec 2025 | Company administration ended (in administration) | Companies House |
| 03 Dec 2025 | Company wound up (creditors’ voluntary liquidation) | Companies House |
| 03 Dec 2025 | Insolvency practitioner appointed: Zane Collins | Companies House |
Focused on the firm’s early history and the events leading up to and following its failure. 10 routine entries from its active years are omitted.
Who was involved?
The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.
- William Hofstetter. Listed on the FCA Register as having held Responsible for Insurance Distribution (from 01/10/2018), [FCA CF] Manager of certification employee (from 10/12/2019), [FCA CF] Functions requiring qualifications (from 10/12/2019), [FCA CF] Significant management (from 10/12/2019) at the firm.
- Nigel Pamment. Listed on the FCA Register as having held Responsibility for MCD Intermediation (from 21/03/2016), SMF17 Money Laundering Reporting Officer (MLRO) (from 09/12/2019), SMF3 Executive Director (from 09/12/2019), CPD21 – Advising or arranging equity release transactions (from) at the firm.
- Gary Nalson. Listed on the FCA Register as having held [FCA CF] Functions requiring qualifications (from 09/12/2019), CPD6 – Personal recommendation on Friendly Soc tax-exempt policies(not Holloway) (from), CPD4 – Personal recommendation on retail investments (not broker funds) (from), The Chartered Institute for Securities and Investment (CISI) (from) at the firm.
- Peter Huckerby. Listed on the FCA Register as having held Appointed representative dealing with clients for which they require qualification (10/12/2019 to 30/04/2021), CF1 Director (AR) (07/05/2019 to 30/04/2021) at the firm.
- Matthew Adam Standish. Listed on the FCA Register as having held Appointed representative dealing with clients for which they require qualification (10/12/2019 to 30/04/2021), CF1 Director (AR) (25/04/2019 to 30/04/2021) at the firm.
- William Hofstetter. Listed on the FCA Register as having held Responsible for Insurance Distribution (from 01/10/2018), [FCA CF] Manager of certification employee (from 10/12/2019), [FCA CF] Functions requiring qualifications (from 10/12/2019), [FCA CF] Significant management (from 10/12/2019) at the firm.
- Nigel Pamment. Listed on the FCA Register as having held Responsibility for MCD Intermediation (from 21/03/2016), SMF17 Money Laundering Reporting Officer (MLRO) (from 09/12/2019), SMF3 Executive Director (from 09/12/2019), CPD21 – Advising or arranging equity release transactions (from) at the firm.
- Gary Nalson. Listed on the FCA Register as having held [FCA CF] Functions requiring qualifications (from 09/12/2019), CPD6 – Personal recommendation on Friendly Soc tax-exempt policies(not Holloway) (from), CPD4 – Personal recommendation on retail investments (not broker funds) (from), The Chartered Institute for Securities and Investment (CISI) (from) at the firm.
- Barry Williams. Listed on the FCA Register as having held [FCA CF] Functions requiring qualifications (10/12/2019 to 18/11/2021) at the firm.
- Andrew Goudie. Listed on the FCA Register as having held [FCA CF] Functions requiring qualifications (10/12/2019 to 30/04/2021) at the firm.
Appointed Representatives and Agents
While it was authorised, the firm acted as principal for the following appointed representatives. An appointed representative carries on regulated business under the responsibility of its principal, so their conduct can be relevant to a claim.
| Appointed representative | Reference | Effective from | Ended |
|---|---|---|---|
| Lifetime Equity Release Ltd | FRN 837823 | 17/04/2019 | 30/04/2021 |
Review page sources: FCA Register (FRN 223511) · Companies House (03539537) · FSCS. Public records, provided for transparency.
