Mark Taylor Motors Limited
Did you deal with Mark Taylor Motors Limited?
If you took advice from Mark Taylor Motors Limited and things did not turn out as you expected, you are entitled to know where you stand. What follows is drawn from public records: the FCA Register, Companies House, and the ombudsman’s own published decisions. No opinion, just what is on record.
Financial Ombudsman decisions involving this firm
The Financial Ombudsman Service publishes its final decisions. Mark Taylor Motors Limited appears in 3 published decisions on record, and the ombudsman upheld the complaint in every one.
Each decision below links to the ombudsman’s own published document. The consumer’s name is anonymised by the ombudsman, the business is not.
| Date | Reference | Type of complaint | Outcome | Decision |
|---|---|---|---|---|
| 10 December 2014 | DRN0335954 | Payment protection insurance (PPI) | Upheld | Read the decision |
| 12 February 2015 | DRN7116390 | Payment protection insurance (PPI) | Upheld | Read the decision |
| 28 June 2018 | DRN2784011 | Insurance (excluding PPI) | Upheld | Read the decision |
Source: Financial Ombudsman Service published decisions. An upheld decision means the ombudsman agreed with the consumer in that individual case. It does not by itself mean any other complaint will succeed.
How to complain, and in what order
Where a firm is still trading and still regulated, the complaint starts with the firm itself. It is only fair that a business is given the opportunity to resolve the matter before anyone else becomes involved, and the rules are built that way. You raise the complaint directly with the firm, and it has up to eight weeks to look into it and give you its final response.
If that response does not resolve things to your satisfaction, or the eight weeks pass without one, two options are open to you.
The first is legal action through the courts. It is a genuine option, but it can be costly. A claim above £10,000 falls outside the small claims track, which means costs can follow the outcome, and you could be exposed to paying the other side’s legal costs if the case does not go your way.
The second, and for most people the more logical first step, is the Financial Ombudsman Service. It is free to consumers, it is independent of the firm, and it can direct a business to pay redress where it decides a complaint should be upheld. You normally have six months from the date of the firm’s final response to refer the matter to the ombudsman.
Wider time limits apply as well. Broadly you have six years from the event, or three years from when you reasonably ought to have known there was a problem, so it is worth getting a view sooner rather than later.
Company background (public record)
The company was incorporated at Companies House on 8 October 1990 under company number 02546609. Its status at Companies House is recorded as active.
Registered office: Black Corner, Balcombe Road, Horley, Surrey, RH6 9SP.
Previously named: SOUTH PARK (HONDA) LIMITED; UNIBAY LIMITED.
Nature of business (SIC): 45112.
Company timeline (public record)
Key dated events for this firm, drawn from public records. Each entry shows its source.
| Date | Event | Source |
|---|---|---|
| 08 Oct 1990 | Company incorporated | Companies House |
| 01 Feb 1991 | Company renamed (previously UNIBAY LIMITED) | Companies House |
| 04 Mar 1991 | Company renamed (previously SOUTH PARK (HONDA) LIMITED) | Companies House |
| 23 Oct 1998 | Betty Patricia Bailey appointed secretary | Companies House |
| 23 Oct 1998 | Wsm Services Limited resigned as corporate-secretary | Companies House |
| 17 Jan 2000 | Timothy Hugh Beer appointed director | Companies House |
| 05 Sep 2001 | Betty Patricia Bailey resigned as secretary | Companies House |
| 10 Oct 2001 | William Kennedy Robinson appointed secretary | Companies House |
| 14 Jan 2005 | Timothy Hugh Beer approved by the FCA at the firm | FCA Register |
| 14 Jan 2005 | Mark John Taylor approved by the FCA at the firm | FCA Register |
| 14 Jan 2005 | FCA status recorded as: Authorised | FCA Register |
| 23 Dec 2005 | Timothy Hugh Beer appointed secretary | Companies House |
| 23 Dec 2005 | William Kennedy Robinson resigned as secretary | Companies House |
| 23 Dec 2005 | William Kennedy Robinson resigned as director | Companies House |
Who was involved?
The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.
- Timothy Hugh Beer. Listed on the FCA Register as having held Responsible for Insurance Distribution (from 01/10/2018), SMF17 Money Laundering Reporting Officer (MLRO) (from 09/12/2019), SMF3 Executive Director (from 09/12/2019), CF11 Money Laundering Reporting (14/01/2005 to 08/12/2019) at the firm.
- Mark John Taylor. Listed on the FCA Register as having held SMF3 Executive Director (from 09/12/2019), CF1 Director (14/01/2005 to 08/12/2019) at the firm.
- Mark John Taylor. Listed on the FCA Register as having held SMF3 Executive Director (from 09/12/2019), CF1 Director (14/01/2005 to 08/12/2019) at the firm.
- Timothy Hugh Beer. Listed on the FCA Register as having held Responsible for Insurance Distribution (from 01/10/2018), SMF17 Money Laundering Reporting Officer (MLRO) (from 09/12/2019), SMF3 Executive Director (from 09/12/2019), CF11 Money Laundering Reporting (14/01/2005 to 08/12/2019) at the firm.
- Betty Patricia Bailey. Listed at Companies House as secretary (appointed 1998-10-23, resigned 2001-09-05).
- William Kennedy Robinson. Listed at Companies House as secretary (appointed 2001-10-10, resigned 2005-12-23).
- Wsm Services Limited. Listed at Companies House as corporate-secretary (resigned 1998-10-23).
- William Kennedy Robinson. Listed at Companies House as director (resigned 2005-12-23).
How can we help?
We take the weight of the complaint off your shoulders. We start with a free, no obligation chat, give you an honest early view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis. We handle the paperwork and put your case to the ombudsman, so you can get on with your life while we work to recover what you are owed.
How does it work?
It starts with a conversation. We listen to what happened, check who was responsible at the time and look at your paperwork, then explain your options in plain English. If there are grounds, we build the case and keep you updated at every stage. If we do not think you have a claim, or it is not successful, you do not pay us a penny.
Speak to us today
Cases like these can be time sensitive, so it is worth getting an expert view early. Call 0800 041 8359 or make an enquiry and one of our team will come back to you.
NB: the information on this page is drawn from public records held by the FCA Register, Companies House and the Financial Ombudsman Service. It is provided for general information, is factual and neutral, and makes no allegation against any named individual or firm. It is not advice, and no outcome is promised.
Review page sources: FCA Register (FRN 313424) · Companies House (02546609). Public records, provided for transparency.
