Oddie Dalton & Co Ltd
Were you advised by Oddie Dalton & Co Ltd?
Finding out that money you set aside for the future has not done what you were told it would is unsettling, and wanting to understand why is a reasonable place to start. This page sets out what the public record shows about Oddie Dalton & Co Ltd, including the decisions the Financial Ombudsman has published about the firm, so you can see the position for yourself.
Financial Ombudsman decisions involving this firm
The Financial Ombudsman Service publishes its final decisions. Oddie Dalton & Co Ltd appears in 3 published decisions on record, of which 1 was upheld in the consumer’s favour.
Each decision below links to the ombudsman’s own published document. The consumer’s name is anonymised by the ombudsman, the business is not.
| Date | Reference | Type of complaint | Outcome | Decision |
|---|---|---|---|---|
| 19 November 2018 | DRN2872082 | Insurance (excluding PPI) | Upheld | Read the decision |
| 21 December 2022 | DRN-3731246 | Insurance | Not upheld | Read the decision |
| 25 July 2014 | DRN5652343 | Insurance (excluding PPI) | Not upheld | Read the decision |
Source: Financial Ombudsman Service published decisions. An upheld decision means the ombudsman agreed with the consumer in that individual case. It does not by itself mean any other complaint will succeed.
Regulatory background
The FCA Register shows that Oddie Dalton & Co Ltd has at some point been an appointed representative of St. James’s Place Wealth Management (FCA reference 195351). The published ombudsman decisions listed on this page fall outside that appointment, so they are not matters arising from the St. James’s Place relationship. We note the appointment here only because it forms part of the firm’s public regulatory history.
How to complain, and in what order
Where a firm is still trading and still regulated, the complaint starts with the firm itself. It is only fair that a business is given the opportunity to resolve the matter before anyone else becomes involved, and the rules are built that way. You raise the complaint directly with the firm, and it has up to eight weeks to look into it and give you its final response.
If that response does not resolve things to your satisfaction, or the eight weeks pass without one, two options are open to you.
The first is legal action through the courts. It is a genuine option, but it can be costly. A claim above £10,000 falls outside the small claims track, which means costs can follow the outcome, and you could be exposed to paying the other side’s legal costs if the case does not go your way.
The second, and for most people the more logical first step, is the Financial Ombudsman Service. It is free to consumers, it is independent of the firm, and it can direct a business to pay redress where it decides a complaint should be upheld. You normally have six months from the date of the firm’s final response to refer the matter to the ombudsman.
Wider time limits apply as well. Broadly you have six years from the event, or three years from when you reasonably ought to have known there was a problem, so it is worth getting a view sooner rather than later.
Company background (public record)
The company was incorporated at Companies House on 15 January 1973 under company number 01090813. Its status at Companies House is recorded as active.
Registered office: 124 Melton Road, West Bridgford, Nottingham, NG2 6EP.
Nature of business (SIC): 65120, 65202.
Company timeline (public record)
Key dated events for this firm, drawn from public records. Each entry shows its source.
| Date | Event | Source |
|---|---|---|
| 15 Jan 1973 | Company incorporated | Companies House |
| 01 Jan 1992 | David Gregory Wagstaff appointed director | Companies House |
| 06 May 1993 | Kenneth William Smith resigned as director | Companies House |
| 08 Jan 1994 | Barrie James Hill resigned as director | Companies House |
| 13 Jan 1995 | Richard William Bright resigned as director | Companies House |
| 13 Jan 1995 | David Gregory Wagstaff resigned as director | Companies House |
| 17 Jan 2003 | FCA status recorded as: No longer registered as an Appointed Representative | FCA Register |
| 10 Sep 2003 | David Alan Burnell resigned as director | Companies House |
| 23 Jun 2008 | Thomas John Dalton resigned as director | Companies House |
| 06 Jul 2009 | Thomas John Dalton resigned as secretary | Companies House |
| 13 Jul 2009 | Carole Ann Oddie appointed secretary | Companies House |
Who was involved?
The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.
- Carole Ann Oddie. Listed at Companies House as secretary (appointed 2009-07-13).
- Patrick Michael Oddie. Listed at Companies House as director.
- Thomas John Dalton. Listed at Companies House as secretary (resigned 2009-07-06).
- Richard William Bright. Listed at Companies House as director (resigned 1995-01-13).
- David Alan Burnell. Listed at Companies House as director (resigned 2003-09-10).
- Thomas John Dalton. Listed at Companies House as director (resigned 2008-06-23).
- Barrie James Hill. Listed at Companies House as director (resigned 1994-01-08).
- Kenneth William Smith. Listed at Companies House as director (resigned 1993-05-06).
- David Gregory Wagstaff. Listed at Companies House as director (appointed 1992-01-01, resigned 1995-01-13).
How can we help?
We take the weight of the complaint off your shoulders. We start with a free, no obligation chat, give you an honest early view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis. We handle the paperwork and put your case to the ombudsman, so you can get on with your life while we work to recover what you are owed.
How does it work?
It starts with a conversation. We listen to what happened, check who was responsible at the time and look at your paperwork, then explain your options in plain English. If there are grounds, we build the case and keep you updated at every stage. If we do not think you have a claim, or it is not successful, you do not pay us a penny.
Speak to us today
Cases like these can be time sensitive, so it is worth getting an expert view early. Call 0800 041 8359 or make an enquiry and one of our team will come back to you.
NB: the information on this page is drawn from public records held by the FCA Register, Companies House and the Financial Ombudsman Service. It is provided for general information, is factual and neutral, and makes no allegation against any named individual or firm. It is not advice, and no outcome is promised.
Review page sources: FCA Register (FRN 222101) · Companies House (01090813). Public records, provided for transparency.
