The Financial Services Compensation Scheme declared Direct Market Touch Limited in default in late 2020. If you held investments with Direct Market Touch and suffered losses, the FSCS investigation has confirmed that the firm cannot meet valid claims, and compensation may be available to eligible investors.
Direct Market Touch Limited (FRN 490521) was an FCA-regulated investment firm based in London. Independent investigators began raising concerns about the firm’s practices as early as 2019, identifying what they described as very serious breaches of the rules. Those findings were brought to the FSCS, which launched its own investigation.
A central concern about Direct Market Touch was that the firm placed a disproportionate concentration of client transactions into a small number of companies whose directors were interconnected. In investment management, this kind of concentration, particularly when combined with undisclosed director relationships, is a serious red flag. Clients placing their money with a regulated firm are entitled to expect that decisions are made independently, without hidden conflicts.
The FSCS legal team completed its review and declared the firm in default in November 2020. This conclusion confirmed what independent investigators had suspected: that the firm had breached FCA rules in ways that caused harm to clients.
If you held money with Direct Market Touch and are concerned about your position, please speak to our team. Many people who deal with regulated investment firms do not realise something is wrong until they try to access their money or receive a statement that shows unexpected losses. The fault for what happened at Direct Market Touch lies with the firm and those who ran it, not with the clients who trusted them.
Get Help With Your Claim
If you had dealings with Direct Market Touch Limited and are worried about your money, please book a free consultation with our team. You may feel embarrassed about what has happened, but you should not. You were let down by people who had a professional and legal duty to act in your best interest. We will carry out all the investigative work on your behalf, at no cost to you. If your claim is not successful, you will not pay a penny. Call us during office hours or email hello@claimmyloss.co.uk – we are here for you.




