Need help with a claim involving Mattocks & Co

If you’re worried about losses from a transaction involving Mattocks & Co and are considering compensation, our experts can help. We’ll review your case thoroughly to determine what happened, who’s responsible, and how much you could potentially recover.

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If you don’t get paid, then you pay nothing. If you get paid, we take a pre-agreed percentage based on how much money you receive for your peace of mind.

Mattocks & Co

Were you advised by Mattocks & Co?

Finding out that money you set aside for the future has not done what you were told it would is unsettling, and wanting to understand why is a reasonable place to start. This page sets out what the public record shows about Mattocks & Co, including the decisions the Financial Ombudsman has published about the firm, so you can see the position for yourself.

Financial Ombudsman decisions involving this firm

The Financial Ombudsman Service publishes its final decisions. Mattocks & Co appears in 1 published decision on record, and the ombudsman upheld the complaint in every one.

Each decision below links to the ombudsman’s own published document. The consumer’s name is anonymised by the ombudsman, the business is not.

Date Reference Type of complaint Outcome Decision
29 March 2019 DRN6740619 Investment and pensions Upheld Read the decision

Source: Financial Ombudsman Service published decisions. An upheld decision means the ombudsman agreed with the consumer in that individual case. It does not by itself mean any other complaint will succeed.

The St. James’s Place connection

Mattocks & Co was previously an appointed representative of St. James’s Place (St. James’s Place Wealth Management, FCA reference 195351). An appointed representative carries on regulated business under the wing of a fully authorised firm, its principal. The principal holds the regulatory responsibility and the professional indemnity insurance for the regulated activities carried on under that appointment.

This page reports matters of public record. It makes no allegation against St. James’s Place Wealth Management, which is an authorised firm still trading, nor against any individual.

How to claim

Companies House records show that Mattocks & Co was dissolved on 8 January 2019, more than six years ago. A complaint can only be made to a firm that still exists, so the ombudsman route is not open, and because the company has been dissolved beyond the usual six year window for restoring it to the register, a claim against the firm’s own professional indemnity insurance is generally no longer realistic either.

That leaves the Financial Services Compensation Scheme, the FSCS, as the route worth pursuing. The FSCS has not declared this firm in default at the time of writing. A default is normally declared once the scheme receives a claim it considers eligible, so coming forward is part of what triggers it. If you have only recently become aware that something went wrong, that is not unusual and it does not automatically put you out of time.

The practical challenge with a firm that closed years ago is evidence. Records are scattered or gone, and proving what you were advised to do, and why it was unsuitable, is rarely straightforward on your own. That is exactly the sort of work we take on, so it is worth speaking to us before assuming the case cannot be made.

Company background (public record)

The company was incorporated at Companies House on 4 December 2001 under company number 04333592. Its status at Companies House is recorded as dissolved.

Registered office: 19 Lyme Grove, Altrincham, Cheshire, WA14 2AD.

Previously named: MATTOCKS WHITEHEAD LIMITED.

Nature of business (SIC): 66220.

Company timeline (public record)

Key dated events for this firm, drawn from public records. Each entry shows its source.

Date Event Source
04 Dec 2001 Company incorporated Companies House
04 Dec 2001 Ann Elizabeth Mattocks appointed secretary Companies House
04 Dec 2001 Roger Edward Mattocks appointed director Companies House
18 Nov 2003 Company renamed (previously MATTOCKS WHITEHEAD LIMITED) Companies House
08 Jan 2007 FCA status recorded as: No longer registered as an Appointed Representative FCA Register
08 Jan 2019 Company dissolved Companies House

How can we help?

We take the weight of the claim off your shoulders. We start with a free, no obligation chat, give you an honest early view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis. We deal with the paperwork and put your claim to the FSCS, so you can get on with your life while we work to recover what you are owed.

How does it work?

It starts with a conversation. We listen to what happened, check who was responsible at the time and look at your paperwork, then explain your options in plain English. If there are grounds, we build the claim and keep you updated at every stage. If we do not think you have a claim, or it is not successful, you do not pay us a penny.

Seek claim advice today

Claims like these can be time sensitive, so it is worth getting an expert view early. Call 0800 041 8359 or make an enquiry and one of our team will come back to you.

NB: the information on this page is drawn from public records held by the FCA Register, Companies House and the Financial Ombudsman Service. It is provided for general information, is factual and neutral, and makes no allegation against any named individual or firm. It is not advice, and no outcome is promised.


Review page sources: FCA Register (FRN 462248) · Companies House (04333592). Public records, provided for transparency.

When it comes to Claims,
we won’t waste your time or ours.

This is why we have a 82%* success rate on submitted claims in similar circumstances to Mattocks & Co

*82% success rate is an accurate figure based on pension and investment related claims submitted and concluded between 1st December 2020 to 1st August 2024.

Latest FSCS Update

Our team is currently working to obtain the latest update on this company. Please check back later for further information.

If you believe you may have been affected, please book a free consultation with our team. We will carry out all the investigative work on your behalf. If your claim is not successful, you will not pay a penny. You can call us during office hours or email hello@claimmyloss.co.uk – we are here to help.

Our Process for Making a Mis-sold Claim

Initial Consultation

Start a free consultation to understand your situation and help you decide on the best course of action.

Collect & Review Agreements

We”ll collect and review your documentation of the advice given, pension transfer details, and evidence of any financial losses.

Submit a Claim

We will formally submit your claim to the relevant parties, clearly outlining why you’re entitled to compensation.

How much is your financial adviser claim worth?

Use our Claim Calculator 

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