Need help with a claim involving Priory Financial Limited

If you’re worried about losses from a transaction involving Priory Financial Limited and are considering compensation, our experts can help. We’ll review your case thoroughly to determine what happened, who’s responsible, and how much you could potentially recover.

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If you don’t get paid, then you pay nothing. If you get paid, we take a pre-agreed percentage based on how much money you receive for your peace of mind.

Priory Financial Limited

Did you deal with Priory Financial Limited?

If you took advice from Priory Financial Limited and things did not turn out as you expected, you are entitled to know where you stand. What follows is drawn from public records: the FCA Register, Companies House, and the ombudsman’s own published decisions. No opinion, just what is on record.

Financial Ombudsman decisions involving this firm

The Financial Ombudsman Service publishes its final decisions. Priory Financial Limited appears in 1 published decision on record, and the ombudsman upheld the complaint in every one.

Each decision below links to the ombudsman’s own published document. The consumer’s name is anonymised by the ombudsman, the business is not.

Date Reference Type of complaint Outcome Decision
26 April 2016 DRN1331303 Investment and pensions Upheld Read the decision

Source: Financial Ombudsman Service published decisions. An upheld decision means the ombudsman agreed with the consumer in that individual case. It does not by itself mean any other complaint will succeed.

How to claim

Companies House records show that Priory Financial Limited was dissolved on 29 January 2026. A complaint can only be made to a firm that still exists, so the ombudsman route is not open here. That does not mean nothing can be done.

Because the company was dissolved less than six years ago, there may still be two ways forward. A dissolved company can generally be restored to the register within six years of dissolution, and restoring it can reopen a claim against the professional indemnity insurance the firm held when it gave the advice. Alternatively, the Financial Services Compensation Scheme, the FSCS, may be able to pay compensation. The FSCS has not declared this firm in default at the time of writing. A default is normally declared once the scheme receives a claim it considers eligible, so coming forward is part of what triggers it.

Which of those is the better route depends on the facts of your case, and on what evidence still exists. That is usually the real difficulty. Paperwork goes missing, firms close, and people are left trying to prove what they were told years ago. Gathering that evidence is a large part of what we do, and it is worth a conversation before you decide the case is not worth pursuing.

Company background (public record)

The company was incorporated at Companies House on 25 March 2003 under company number 04711265. Its status at Companies House is recorded as dissolved.

Registered office: 2 Daniells Close, Lymington, Hampshire, SO41 3PQ, England.

Previously named: DOUBLE RICH LIMITED.

Nature of business (SIC): 66190, 69203.

Company timeline (public record)

Key dated events for this firm, drawn from public records. Each entry shows its source.

Date Event Source
25 Mar 2003 Company incorporated Companies House
25 Mar 2003 Sara Amanda Jane Frost appointed secretary Companies House
25 Mar 2003 Sara Amanda Jane Frost appointed director Companies House
25 Mar 2003 John Edward Whitehead appointed director Companies House
25 Mar 2003 Secretarial Appointments Limited appointed corporate-nominee-secretary Companies House
25 Mar 2003 Secretarial Appointments Limited resigned as corporate-nominee-secretary Companies House
25 Mar 2003 Corporate Appointments Limited appointed corporate-nominee-director Companies House
25 Mar 2003 Corporate Appointments Limited resigned as corporate-nominee-director Companies House
15 Apr 2003 Company renamed (previously DOUBLE RICH LIMITED) Companies House
15 Sep 2003 John Edward Whitehead approved by the FCA at the firm FCA Register
15 Sep 2003 Sara Amanda Jane Frost approved by the FCA at the firm FCA Register
02 Oct 2003 Anthony James Cumes approved by the FCA at the firm FCA Register
17 Oct 2005 Simon David Parsons approved by the FCA at the firm FCA Register
17 Feb 2006 Leigh Robert Edward Whitbread approved by the FCA at the firm FCA Register
10 Sep 2009 FCA status recorded as: No longer authorised FCA Register
21 May 2025 Company wound up (members’ voluntary liquidation) Companies House
21 May 2025 Insolvency practitioner appointed: David Richard Thorniley Companies House
29 Jan 2026 Company dissolved Companies House
29 Jan 2026 Company due to be dissolved (members’ voluntary liquidation) Companies House

Who was involved?

The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.

  • John Edward Whitehead. Listed on the FCA Register as having held CF30 Customer (01/11/2007 to 10/09/2009), CF11 Money Laundering Reporting (15/09/2003 to 10/09/2009), CF10 Compliance Oversight (15/09/2003 to 10/09/2009), CF1 Director (15/09/2003 to 10/09/2009) at the firm.
  • Leigh Robert Edward Whitbread. Listed on the FCA Register as having held CF22 Investment Adviser (Trainee) (17/02/2006 to 08/02/2007) at the firm.
  • Anthony James Cumes. Listed on the FCA Register as having held CF30 Customer (01/11/2007 to 30/07/2008), CF21 Investment Adviser (02/10/2003 to 31/10/2007) at the firm.
  • Simon David Parsons. Listed on the FCA Register as having held CF1 Director (AR) (17/10/2005 to 01/03/2006) at the firm.
  • Sara Amanda Jane Frost. Listed on the FCA Register as having held Responsible for Insurance Mediation (14/01/2005 to 10/09/2009), CF1 Director (15/09/2003 to 10/09/2009), CF30 Customer (01/11/2007 to 30/12/2007), CF21 Investment Adviser (15/09/2003 to 31/10/2007) at the firm.
  • Secretarial Appointments Limited. Listed at Companies House as corporate-nominee-secretary (appointed 2003-03-25, resigned 2003-03-25).
  • Corporate Appointments Limited. Listed at Companies House as corporate-nominee-director (appointed 2003-03-25, resigned 2003-03-25).

How can we help?

We take the weight of the claim off your shoulders. We start with a free, no obligation chat, give you an honest early view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis. We deal with the paperwork and put your claim to the FSCS, so you can get on with your life while we work to recover what you are owed.

How does it work?

It starts with a conversation. We listen to what happened, check who was responsible at the time and look at your paperwork, then explain your options in plain English. If there are grounds, we build the claim and keep you updated at every stage. If we do not think you have a claim, or it is not successful, you do not pay us a penny.

Seek claim advice today

Claims like these can be time sensitive, so it is worth getting an expert view early. Call 0800 041 8359 or make an enquiry and one of our team will come back to you.

NB: the information on this page is drawn from public records held by the FCA Register, Companies House and the Financial Ombudsman Service. It is provided for general information, is factual and neutral, and makes no allegation against any named individual or firm. It is not advice, and no outcome is promised.


Review page sources: FCA Register (FRN 225948) · Companies House (04711265). Public records, provided for transparency.

When it comes to Claims,
we won’t waste your time or ours.

This is why we have a 82%* success rate on submitted claims in similar circumstances to Priory Financial Limited

*82% success rate is an accurate figure based on pension and investment related claims submitted and concluded between 1st December 2020 to 1st August 2024.

Latest FSCS Update

Our team is currently working to obtain the latest update on this company. Please check back later for further information.

If you believe you may have been affected, please book a free consultation with our team. We will carry out all the investigative work on your behalf. If your claim is not successful, you will not pay a penny. You can call us during office hours or email hello@claimmyloss.co.uk – we are here to help.

Our Process for Making a Mis-sold Claim

Initial Consultation

Start a free consultation to understand your situation and help you decide on the best course of action.

Collect & Review Agreements

We”ll collect and review your documentation of the advice given, pension transfer details, and evidence of any financial losses.

Submit a Claim

We will formally submit your claim to the relevant parties, clearly outlining why you’re entitled to compensation.

How much is your financial adviser claim worth?

Use our Claim Calculator 

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