The Financial Ombudsman Service has published 7 decisions involving JOHN CLARK (ABERDEEN) LIMITED, and 2 of them were upheld. The decisions are public documents, and they set out in the ombudsman’s own words what went wrong and what the firm was told to do about it.
The complaints span 16 April 2013 to 12 March 2026, and concern insurance, including payment protection insurance (PPI). If you are looking into a John Clark Aberdeen claim of your own, or researching how a PPI or insurance complaint against the dealership might work, the decisions are a useful place to start.
What the decisions say
| Date | Reference | Complaint | Outcome | Decision |
|---|---|---|---|---|
| 16 April 2013 | DRN6932722 | Payment protection insurance (PPI) | Upheld | Read it |
| 22 January 2014 | DRN6264199 | Payment protection insurance (PPI) | Upheld | Read it |
| 6 November 2014 | DRN8709794 | Payment protection insurance (PPI) | Not upheld | Read it |
| 8 June 2015 | DRN9207537 | Payment protection insurance (PPI) | Not upheld | Read it |
| 15 September 2021 | DRN-3033195 | Insurance | Not upheld | Read it |
| 15 September 2025 | DRN-5791588 | Insurance | Not upheld | Read it |
| 12 March 2026 | DRN-6103902 | Insurance | Not upheld | Read it |
An upheld decision means the ombudsman agreed with that consumer in that individual case. It does not by itself mean any other complaint against the firm will succeed, and every case turns on its own facts.
What to do if you were advised by this firm
Where a firm is still trading and regulated, the complaint starts with the firm itself. It is only fair that a business is given the chance to put things right, and it has up to eight weeks to give you its final response. If that does not resolve matters, you can take the case to the Financial Ombudsman Service, which is free and independent, and this is how a John Clark Aberdeen compensation claim would normally proceed, normally within six months of that final response. Court action is the alternative, but it can be costly, and a claim above £10,000 carries the risk of paying the other side’s costs.
We have set out the firm’s full public record, including its Companies House and FCA history, on our JOHN CLARK (ABERDEEN) LIMITED page.
If any of this sounds like your experience, talk to us for a free, no obligation chat about your John Clark Aberdeen claim. We will give you an honest view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis.
Information on this page is drawn from public records held by the Financial Ombudsman Service, the FCA Register and Companies House. It is factual and neutral, makes no allegation against any named individual, and is not advice. No outcome is promised.
