The Financial Ombudsman Service has published a decision involving Newbridge Financial Planning Limited, and it was not upheld. The decision is a public document, and it sets out in the ombudsman’s own words how the complaint was decided and why.
The complaint concerned pensions and annuities. If you are looking into a Newbridge Financial Planning claim of your own, or you believe you received mis-sold pension or annuity advice from the firm, it is a useful place to start.
What the decision says
| Date | Reference | Complaint | Outcome | Decision |
|---|---|---|---|---|
| 20 May 2024 | DRN-4636105 | Pensions and Annuities | Not upheld | Read it |
An upheld decision means the ombudsman agreed with that consumer in that individual case. It does not by itself mean any other complaint against the firm will succeed, and every case turns on its own facts.
What to do if you were advised by this firm
Where a firm is still trading and regulated, the complaint starts with the firm itself. It is only fair that a business is given the chance to put things right, and it has up to eight weeks to give you its final response. If that does not resolve matters, you can take the case to the Financial Ombudsman Service, which is free and independent, and this is how a Newbridge Financial Planning compensation claim would normally proceed, normally within six months of that final response. Court action is the alternative, but it can be costly, and a claim above £10,000 carries the risk of paying the other side’s costs.
We have set out the firm’s full public record, including its Companies House and FCA history, on our Newbridge Financial Planning Limited page.
If any of this sounds like your experience, talk to us for a free, no obligation chat about your Newbridge Financial Planning claim. We will give you an honest view of whether you have a case, and if you decide to go ahead we work on a no win, no fee basis.
Information on this page is drawn from public records held by the Financial Ombudsman Service, the FCA Register and Companies House. It is factual and neutral, makes no allegation against any named individual, and is not advice. No outcome is promised.
