Need help with a claim involving Serenus Consulting Limited Dominion Financial Management

If you’re worried about losses from a transaction involving Serenus Consulting Limited Dominion Financial Management and are considering compensation, our experts can help. We’ll review your case thoroughly to determine what happened, who’s responsible, and how much you could potentially recover.

No win, no fee

If you don’t get paid, then you pay nothing. If you get paid, we take a pre-agreed percentage based on how much money you receive for your peace of mind.

SERENUS CONSULTING LIMITED/ DOMINION FINANCIAL MANAGEMENT

The regulated financial advice company, Serenus Consulting Ltd, gave its clients relating to deferred benefit that were held in a previous employer’s occupational pension scheme.

After the company was ordered by the Financial Ombudsman Service (FOS) to pay its clients compensation for giving unsuitable advice relating to pension transfers, it went into a voluntary arrangement. The firm was dissolved on 3 May 2022.

Introducers That Weren’t Regulated

The FOS found the company to be accepting clients from various third party introducers that weren’t regulated and selling them investments that were also unregulated and high risk. They included investment opportunities in the likes of Dolphin Capital and Store First.

James Campbell Bell, who served as a director for Serenus Consulting Limited and is currently listed as a director for Dominion Financial Management Limited (FRN) 763604. This is another company that is both regulated and authorised to provide its clients with advice pertaining to pension transfers. Both of the companies that Mr Bell is director of were forced to stop performing all of their regulated investment activities that involved both none standard and none mainstream assets. This included assets such as discretionary fund management and other types of portfolio or form layering.

None standard and none mainstream assets include those that the Financial Conduct Authority (FCA) consider not to be a standard type of asset. In order for an asset to be considered as standard, it must be able to be fairly and accurately valued on a consistent basis and can be realised within a 30 day period.

Transferring Pensions

Although the Serenus Consulting Ltd website is not currently working, the Dominion Financial Management website continues to promote the company’s services. It is offering financial advice to help clients who are under the age of 55 with defined benefit transfers into self-invested pension plans (SIPPs). Doing this facilitated the transfer into an Australian based qualifying recognised overseas pension scheme (QROPS) for when they eventually reached the age of 55.

Dominion Financial Management claim to be the experts in the area of planning – something that the vast majority of UK based independent financial advisors don’t do. If you are someone who was advised to transfer their pension into a QROPS when living in the UK, then you may want to partake in a free consultation with a member of our team in order to have your transaction(s) reviewed. Even if you live outside of the UK, the transfer was still likely to have been unsuitable.

Even with your investments performing well, you have still lost highly valuable guarantees and were likely mis sold the pension.

Seek Claims Advice Now

We offer a free to use pension consulting service where we can provide you with expert claims advice. You should contact us quickly though as there may be time barring restrictions in place. There is no obligation to use our services, but if you do, know that our fees are very reasonable as we do not purchase client data from the very companies involved with your claim.

Company background (public record)

The company was incorporated at Companies House on 26 April 2010 under company number 07235163. Its status at Companies House is recorded as dissolved.

Registered office: Corinthian Tax Lynnfield House, Church Street, Altrincham, WA14 4DZ, United Kingdom.

Nature of business (SIC): 82990.

Company timeline (public record)

Key dated events for this firm, drawn from public records. Each entry shows its source.

Date Event Source
26 Apr 2010 Company incorporated Companies House
26 Apr 2010 James Campbell Bell appointed director Companies House
11 Oct 2010 James Campbell Bell approved by the FCA at the firm FCA Register
11 Jan 2012 Ruth Elizabeth Whitehurst approved by the FCA at the firm FCA Register
12 Dec 2012 Michael John Edward Chase approved by the FCA at the firm FCA Register
20 Aug 2013 John Paul Lyons approved by the FCA at the firm FCA Register
23 Sep 2013 Andrew Peter Collins approved by the FCA at the firm FCA Register
19 Jun 2018 Company voluntary arrangement started (corporate voluntary arrangement) Companies House
11 Feb 2020 Declared in default by the FSCS FSCS
01 Jun 2021 Company voluntary arrangement ended (corporate voluntary arrangement) Companies House
09 Aug 2023 FCA status recorded as: No longer authorised FCA Register
04 Mar 2025 Company dissolved Companies House

Who was involved?

The following individuals are listed on public records in connection with the firm. These are matters of public record only and their inclusion does not imply any wrongdoing by any named person.

  • James Campbell Bell. Listed on the FCA Register as having held CF30 Customer (11/10/2010 to 08/12/2019), CF11 Money Laundering Reporting (11/10/2010 to 08/12/2019), CF10 Compliance Oversight (11/10/2010 to 08/12/2019), CF1 Director (11/10/2010 to 08/12/2019) at the firm.
  • John Paul Lyons. Listed on the FCA Register as having held CF30 Customer (20/08/2013 to 18/10/2016) at the firm.
  • Andrew Peter Collins. Listed on the FCA Register as having held CF30 Customer (23/09/2013 to 23/12/2015) at the firm.
  • Michael John Edward Chase. Listed on the FCA Register as having held CF30 Customer (12/12/2012 to 31/01/2015) at the firm.
  • Ruth Elizabeth Whitehurst. Listed on the FCA Register as having held CF30 Customer (11/01/2012 to 08/12/2019) at the firm.


Review page sources: FCA Register (FRN 525953) · Companies House (07235163) · FSCS. Public records, provided for transparency.

When it comes to Claims,
we won’t waste your time or ours.

This is why we have a 82%* success rate on submitted claims in similar circumstances to Serenus Consulting Limited Dominion Financial Management

*82% success rate is an accurate figure based on pension and investment related claims submitted and concluded between 1st December 2020 to 1st August 2024.

Latest FSCS Update

Our team is currently working to obtain the latest update on this company. Please check back later for further information.

If you believe you may have been affected, please book a free consultation with our team. We will carry out all the investigative work on your behalf. If your claim is not successful, you will not pay a penny. You can call us during office hours or email hello@claimmyloss.co.uk – we are here to help.

Our Process for Making a Mis-sold Claim

Initial Consultation

Start a free consultation to understand your situation and help you decide on the best course of action.

Collect & Review Agreements

We”ll collect and review your documentation of the advice given, pension transfer details, and evidence of any financial losses.

Submit a Claim

We will formally submit your claim to the relevant parties, clearly outlining why you’re entitled to compensation.

How much is your financial adviser claim worth?

Use our Claim Calculator 

Related News

Are you worried you could be worse off due to dealing with Serenus Consulting Limited Dominion Financial Management?

Request a call back

Layer 6

We’ve successfully helped 1000's of people get the compensation they deserve.

Find out if you’re eligible…

20 Jul 2026

High Court Partly Overturns Ombudsman Redress Method in Wills & Trust v FOS: What It Means for Advice Complaints

Jon Paton

20 Jul 2026

Regulators Remove 170 More Misleading Car Finance Claims Adverts as Redress Scheme Approaches

Jon Paton

20 Jul 2026

Argentex Collapse: FSCS Confirms Protection for Client Money Customers, but Claims Are Not Open Yet

Jon Paton